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January 2024 by Angel Lopez
Bad telephone service
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January 2024 by Evan Wainwright
I went to open a business account. I was told there were no business bankers working today and I should go to another location down the road because they have two business bankers working today. The second location I went to told me they didn't have anyone available and that the other location said they didn't send me there. Guess I'll find a different bank that wants my business.
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January 2024 by Mari Gomez
I been scam and they don't help me with anything. Terrible customer service. I am doing an investigation on one of there employee Isabel. She did a wrong transaction causing me to go thru hell to get my money back. $1,750. It's been 9 months and I haven't got a response.I SPENT OVER 30HRS AND my ENERGY ON TRYING TO GET SOMETHING DONE SPOKE TO OVER 45 DIFFERENT EMPLOYES DID 20 COMPLAINTS AND SPOKEN TO SUPERVISORS, THE ESCALATING DEPARTMENT AND THE THE CHASE INVESTIGATION AND NOTHING HAS BEEN DONE. I am filling a complaint with the OCC (The office of Control Currency). They are the one THAT REGULATE CHASE BANK. Hoping they can help me. I am sending them over 30 pages of supporting documents including police reports and their findings.
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November 2023 by Dana C
Don’t bother with this branch and don’t bank here for business accounts. They put holds on check’s randomly. No one can explain why. The staff in the branch don’t bother to call the correct departments to help you or even point you in the right direction.
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September 2023 by INDI
This branch is the worst no cashiers the atm doesn’t work never ever
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July 2023 by Jermesha Adams
Opened a account deposited 4700 they released 900 then closed the account not lock it for security measures CLOSED IT WITH NO NOTIFICATION OR NOTHING WE ARE IN THE MIDDLE OF MOVING STAYING AT A HOTEL AND NOW THE HOUSE WE WAS MOVING INTO IS NOW BEING RENTED MY ANOTHER FAMILY BECAUSE OF THIS WE ARE BASICALLY GOING TO BE HOMELESS BECAUSE THEY HOLDING MY MONEY HOSTAGE I DONT CARE ABOUT THE ACCOUNT BEING CLOSED BUT GIVE MY MONEY I ONLY OPENED THE ACCOUNT SOLELY FOR US MOVING AND NOW I DONT WHAT TO DO I HAVE CONTACTED THEM SEVERAL TIMES EXPLAINED TO THEM I HAVED CONTACTED BBB THIS IS REALLY UNACCEPTABLE AND CAN BE AVOIDED US BEING HOMELESS CAN BE AVOIDED HOW CAN WE EXPLAIN TO OUR KIDS WE HAVE THE MONEY BUT WE STILL HAVE TO LIVE IN OUR CAR
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May 2023 by Mike Boean
Used to be a good bank, they’ve become just as bad if not worse than the one that goes far (wink wink)
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May 2023 by Hendic Rivas
Horrible. Just waiting at the lobby no one come to you
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February 2023 by Necrosis 7
I'm pulling my money out in a couple months and closing my account. Chase charges you a monthly fee just to waste your time with ATMs that don't work or aren't there at all for you to use.
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August 2022 by Lea D
I enjoyed my visit to this Chase location. I had many questions and they were answered with patience and efficiency.
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July 2022 by Athens Trophy Shop
Walked in to get something notarized and was told I had to setup an appointment for it. Typical big bank service.
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June 2022 by Luke Henry
My wife and I had an excellent experience opening a joint account with Michael Bryant II. Based on my experience I recommend this location and this excellent associate.
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June 2022 by Isaac YZ (Isaac Chihato)
Trash location. I couldn't even get a cashier check. The lady didn't know what she's doing
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March 2022 by Aly Saleh
No one answers the phone ever which makes it difficult to be a customer
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December 2021 by Tiger Rock
Obviously, this place is bad, based on their score. I'm not sure if they just don't have skilled people working there, or if they are just lazy. I came in, was the only customer there, filled out a deposit slip and handed them a check with it. They secretly walk to the back, and I stand and wait for 10 minutes. Finally, they brought back my receipt. Most banks deposit a check in under 30 seconds. These guy took 10 minutes. Thank goodness I was the only one there.
