Claire's is an ear piercing and fun fashion accessories store specializing in jewelry, hair accessories, and fashion accessories. It is a destination for earrings, friendship bracelets, hair claws and bows, bags, and beauty. The experience at this location is consistently described as great and amazing. The staff, including the store manager, are highlighted as incredibly kind, patient, professional, helpful, and attentive. They take time to explain aftercare in detail and handle busy periods with grace, making every customer feel important. Specific employees are noted for going above and beyond, ensuring fantastic experiences for ear piercing, which results in perfectly healed piercings. The staff is also helpful and patient while customers shop, answering all questions and allowing families to enjoy their time, like a kid in a candy store. While some note the mall location may not be for everyone and prices can be higher, the store offers great sales and deals, making costs similar to or less than online. Supporting this retail store with its great customer service is emphasized as important. Reviews clearly state that not all Claire's are as amazing as this particular location, highly recommending it for both piercing and shopping.
My teen daughter has had her ears pierced twice here and both experiences were fantastic. Last piercing was done by Ms. Carol and she is amazing. Ms. Carol was patient, kind, knowledgeable and I was very comfortable having her piercemy daughter's ears. Highly recommend this store.
June 2025
Carol is so amazing and has such great customer service!!! Thank you for this experience!!!
May 2025
Clearly I have not been to a claire's in years but my daughter finally wanted to get her ears pierced. Overall, the experience was great but do think an outside location would better especially if you are like me and don't necessarily like the mall.