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March 2024 by Tierra Garvey
While visiting my sister in Georgia my car was hit. And the other persons insurance which was Geico took responsibility and suggested I use Classic Collision for the damages. Which I did. They’ve gone over and beyond to take care of the damages. Everyone is so kind and every step of the way they communicated updates about my vehicle. Stephen really took care of the details. If you’re looking for a body shop this is the one!
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March 2024 by Robert Le
Beware…… don’t go there
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January 2024 by Andrea Mc
Service was good, however due to their demand, it took them 1 month to fix my car!
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November 2023 by P S Wintemute
My car there for a long time. Stephen continued to look for the part to fix my vehicle and didn't give up until my insurance decided to total it because the part couldn't be found. Larissa texted me several times a week to keep me informed on the status of my car. I couldn't have asked for better service.Service: Steering & suspension repair
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November 2023 by Mr Schwarzenegger
Never got a call back. Lame
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October 2023 by Michael Martin
Repairs are fine and nice body shop staff, but the process of intake and car release can be a little slow. We waited about an hour to drop the car off, and almost 1.5 hours to pick it up. They also charge 3% extra if you pay with a credit card.
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September 2023 by Josh Cruz
My wife had to have her car fixed from a recent accident, and our insurance directed us here. The employees are knowledgeable and know the true meaning of customer service! They were very thorough. When she picked up her car, it was like new. She received constant updates throughout the whole process. They worked very quickly as well. The estimator, Steven, explained everything to me and my wife and put us at ease. He, among the hard-working techs and office people, are perfect examples of dedicated and honest employees! I recommend classic collision and would give them 6 stars if I could!
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July 2023 by MJ Kim
I fully trust their service.Their crews were very friendly and helpful.
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July 2023 by Beverly Williamsmotley
Exception auto repair body work .My auto rep Matt stayed on top of things as my repairs were been done and communicated with me during the entire process . This is the second time in a year they have had to repair my front of Genesis due to deer ? impact causing major damage . But one would never know once repairs were done .My auto looks new again
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December 2022 by Kamilah Sayyidi
The mechanics are honest and give really good advice. We had two accidents with two separate cars within a few months. The staff and intake was slow and they originally upset me. My insurance sent me here the same day of my accident, the lady couldn’t find the order and just told me to leave my car in the lot with my car door crumbled and exposed. I wasn’t going to do that, so I had to drive it home.However, they did an awesome job on my car, and was able to fix it without totaling it out. It did take longer than they originally said. The ladies in the front and time it took is the reason I couldn’t give this place a 5 star. But definitely 5 Star work and advice. Thank you Classic Collision.
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December 2022 by Greg Alford
I took my car into Classic Collision needing the bumper painted. i came out with a tire with an X on it. Found out later not only is it not my tire, it is a junk yard tire on my 2018 car and now my car is out of balance due to the negligence of this shop. Very disappointed. I will have to suffer much cost for no fault of my own.Service: Body & Trim
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December 2022 by Jose Cin
I brought the vehicle in for some damage on the rear bumper three weeks later, the vehicle is still there. I went to retrieve some items out of my vehicle and I noticed some damage on the front bumper, which was not there previously. I informed the advisor and he insisted that the from was damaged, however I have photograph Showing there was no damage. They are not taking responsibility. Very rarely get updates on the progress, and the advisor himself needs to work on his people skills.I do not recommend bringing your vehicle here. This is the worst experience I’ve had with the body shop.Service: Paint repair
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December 2022 by Jose C.
I brought my car in to have some work done on the rear bumper. It's been there three weeks and it's still not ready. I went there to get something out of my vehicle and when I did I noticed some damage on the front bumper I spoke with the service advisor and he said that it was like that and I know it wasn't. after going back-and-forth, I decided to just eat my loss on the front bumper, I do not recommend this place whatsoever. The experience has not been good. The updates have been far and few between and the advisor, well let's just say he isn't the best at what he does, His people skills need improving upon.
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November 2022 by Johnny Allgood
This is what happened to my jeep while in classic collisions possession… when confronted about the damage the employee stated “we can’t be responsible for what happens back there” meaning the back of their shop on their property!!! Pretty obvious they hit it with one of their forklifts but wanna play d*** and not fix what they messed up. This isn’t the last you crooks will hear from me and my team of lawyers! Bet that!Update: I see you guys replied but have yet to contact me or make any kind of effort to do right on your part. You guys must have thought I was bluffing… I am not. My team and I are actively putting a real case together and have made contact with others you have done wrong. Mark my words, you will lose business over something so easily fixed! You are a body shop and this was body damage done on your property! Lol what a joke.
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November 2022 by Noel Ramsey
Horrible service! My car was there for almost 2 months and still not repaired when it was returned. Items that were allegedly repaired during those 2 months were not and I was again without a vehicle when I had to place my car in another shop to correct the mistakes made by Classic Collision. I wouldn't advise anyone to have their car serviced here. Not even out of revenge!