Crocs at Sugarloaf Mills is a popular store known for its wide selection of casual, all-season footwear made from the comfortable and lightweight Crosliteâ„¢ material. Customers appreciate the friendly and helpful staff, with many praising employees like Angel and Heather for their kindness, patience, and excellent customer service. Angel is frequently recognized for her professionalism, knowledge, and ability to assist indecisive shoppers, making the shopping experience positive for families and individuals alike. Customers also mention that the store offers a lot of Crocs, including new styles like the Batman Crocs, which are often sold out elsewhere. Staff members go above and beyond, even searching the stockroom to find hard-to-get items, which leaves shoppers feeling satisfied and grateful. The store's atmosphere is welcoming, and the staff's hospitality creates a pleasant shopping environment. Overall, Crocs at Sugarloaf Mills is highly recommended for its good selection, helpful staff, and the fun, colorful styles that encourage customers to "Find Your Fun" in their footwear. Many shoppers leave with comfortable shoes and positive experiences, making it a favorite destination for Crocs fans.
Went in the store to return item for even exchange and angel was great at helping me do the exchange. I also purchased mure crocs and she was very helpful. My son was with me and he loves to talk and she was very patient and very nice to him. Will definitely return when she is there!
July 2025
Crocs store is great. lots of crocs available. I went to this location to return crocs i had brought from tanger outlet. i also wanted to get my inmotion pacers but they were not on sale. Next time.
January 2025
The store manager Angel was so sweet and helpful!! She was so patient and kind with me being so indecisive and asking her so many questions. I also saw her be very nice to other customers while I was gathering shoes for all my kids.