-
September 2025 by Desmond Fields
Tia was amazing and really helped me through the whole process! Great company and great service 11/10. Let CubeSmart be your first choice!
-
September 2025 by Rachelle Nunez
Called, spoke with an agent who was very professional and expedient! Scheduled visit and rented the space! The evening agent was very professional and assisted from beginning to end! Great experience! Will definitely recommend this facility!!
-
August 2025 by Zach Motz
The initial price of the unit I have was 135 monthly. I thought this was a good price, so I rented an additional unit at 70 dollars a month. I was planning on keeping these units for several years, but after a couple of months only, they raised the price of the first unit to 198 monthly. This is very predatory and I don’t see how it incentivizes me to stay for the long term. I will be looking to move to a different company. I would be even willing to pay 6 months to a year up front at my original rate, but I guess this company doesn’t value my business enough. What a slimy company to offer you one rate, knowing that you will move all of your stuff into the unit only to raise your rate knowing that you will not want the hassle of moving out again and that you will comply with the almost 50 %! Price increase. Stay far away from this company. I called the corporate number on 3 separate occasions to try and under where this sudden price increase came from. I was told that they would call me back each time, but they did not. During that time, I received a payment past due late fee which I asked them to waive because I was waiting on further information. They said that they were unable to remove the late fee and my gate code revoked, even though they are the ones that would not return my phone calls. It seems like no one in management is on the same page either, because the first person I spoke with told me that I can pay 1-2 years in advance through the app to effectively lock in your rate, but the last person I spoke to told basically gaslit me into saying that no one told me that and it’s not a thing. This company hates you , and they will show you how much they hate you by increasing your rent if you rent longer than 2-3 months.
-
August 2025 by Victor Sabillon
Kristen was very helpful and friendly. She made renting a storage unit easy and quick. She answered all my questions and helped me find the right space. I highly recommend her!
-
August 2025 by Will Helman
Only one driveway is kind of annoying but other than that great place
-
August 2025 by Free M K
Before the current manager the last one gave me courtesy calls and let me know my stuff was going to be put on auction and gave me a date, the current one skipped all that and auctioned my stuff out unbeknownst to be and if i havent called i would of never knew. When i told the current manager the inconsistency, she told me they sent me notices but ive looked theough my email and did not get 1 notice of an auction warning like the last manager.Unfortunately i was caught off guard and unprepared and lost all my stuff.i really wish they were more consistent. Very shady
-
August 2025 by Mlle Diz
So far, this Cubesmart has been wonderful. Brandon was so helpful over the phone and in person to help me get a unit that would store my stuff. Even though it was pouring rain, he didn’t hesitate to get drenched to show me my unit and I feel confident in the security measures I saw.
-
July 2025 by Piper Carmichael
We had great service by Kristen at Cube Smart. She was both informative and helpful and we highly recommend!
-
July 2025 by Mike Gooch
Kristen was amazing. Came in for 10x15 she was a great help. Very sweet. The place is very clean. Good price. Easily accessible.
-
July 2025 by Lee Cowart
Kristen was very helpful and nice and did a great job!!
-
June 2025 by kendra Prather
Staff extremely nice and helpful
-
June 2025 by Astrid Ritter
Cubesmart is so awesome I am so happy with the service great customer service I am very happy I recommend it
-
June 2025 by Antwain Gales
She was amazing and very helpful. She gave me all the information I needed. Thanks
-
June 2025 by Day Sims
Kristen was such a great help. Thank you
-
May 2025 by Zionna Baker-Cata
Kristen was so kind & helpful! She immediately greeted me and took me to tour the storage unit I reserved online. She answered all of my questions (and I ask lots of questions) with kindness, patience and no irritation whatsoever. I would definitely recommend renting here simply because of the customer service!
