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“my review on the stores tainted I've worked at this store. I know no one there turn over on employees mite last a year I lasted 3 days or nights before the virus. when carpet still on the floor and holes in a row all that's been fixed during a prime location the store is generally packed means the shelves are half empty but it's the same at Walmart too certain days the shells are filled other days it may as well kiss a goodbye”
“Fairly busy, but I'm always able to find what I need. Friendly people, a bit messy but I've seen worse. Never too busy and usually a quick in & out.”
“Store is a little overstocked looks a little messy. But it is a popular location so I am sure keeping items stocked and organized is a full time task.
The store is clean but older, so a little worn for the wear.
I do love the merchandise and how they dispaly the seasonal and housewares.”
“This is the best Dollar Tree location I’ve been to in the area. It was well-stocked and organized. They have a great portion-controlled aisle of cookies, candy and chips (you don’t get a huge bag for $1.25, and that’s a good thing)! This location does already have the $3-$5 section that every store will eventually get.”
“I stopped by Dollar Tree to pick up some laundry detergents and dishwashing soaps. The store was clean, organized, and it was easy to find what I needed without any hassle. Prices were, of course, very budget-friendly. The only downside was the checkout , there was only one cashier open, which led to a long wait in line. Overall, a good shopping experience but would be even better with faster checkout service.”
“Edit as of 10/13/25 Mrs Cherie, she is such a breath of fresh air. When I come to the store and I see her I go “THANK GOD ITS MRS CHERIE.” She’s so professional, kind, and very pleasant to be around. I could not give her enough kudos. This lady is what dollar tree is about. She need a raise honestly! I am now a happy customer again.
Update: the manager was fired
Previous post of 1:5 stars : The store associate who I believe is named Nicole followed me out of the store to cuss me out. I have it on my dash cam and I have a recorded phone call with the manager Kim who told me I was upset about “nothing”. Been shopping here for a very long time, have lived in Grayson since I was 8. Will NEVER go to dollar tree again. There has been a very large increase in complaints from what I can gather, and apparently corporate doesn’t care either.”
“Just like anything else, we are in 2023 to even have one employee working is a plus, I knos sometimes I go and the store isn't open I just go to another store. No one wants to work, So when they do open and have employees working and not the manager at the front end taking my money its a plus. So instead of giving bad reviews help them get employees that want to work. Every place of employment has issues with staffing. Thank you to all that show up to work”
“I go to the dollar G every weekend for 5 years,my job is in the same plaza, the manager and the staff here are always very friendly, have no complaints so far, they are very hardworking people doing their best to keep the store in order and clean! ? so 5 ?.”
“Maci was amazing today. She welcomes with you her bright smile and happy spirit instantly cheers you up. I let her Manager Saxon who was also great. I am disabled and Maci offered to help me with my items. She went above beyond when I came back to buy more stuff. She to let sit and quickly charge my phone. And she was giving a happy smile sticker and encouraging to donate school supplies for the military if we could. I donated in her honor. Keep up the great work my dear!!! God Bless you!”
“I really enjoy the store hours of this business. Some negatives are quite a few of their food items in the frozen food section and on the store shelves are expired. I have had to make returns for expired/damaged items as well.”
“Excellent customer service from Ms. Roslyn and Rae. These ladies had great attitudes which definitely contributed to the energy in the store. A well put together store, better than most of not all of the family dollars I have visited .”
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“It's a good place for all kinds of things, party favors, all sorts of hallmark cards,gift wrap and boxes, food, drinks, cleaning products, clothes, car accessories and more...”