DSW Designer Shoe Warehouse offers a wide selection of shoes, from dressy styles to casual options. Customers appreciate the clean and well-stocked store, often finding great deals, such as $10 birthday coupons and competitively priced sneakers, like New Balance shoes. However, some shoppers have experienced issues with coupons only applying to less popular items, leading to frustration over perceived bait-and-switch tactics. While the store is conveniently located next to other shops, customer service quality has been inconsistent. Some associates are friendly and helpful, but others have been noted for being distracted or unknowledgeable about products. Additionally, checkout lines can be long, with reports of waits up to 20 minutes, and there have been complaints about order accuracy when shopping online. Overall, DSW is a popular choice for shoe shopping, especially for those who can navigate the potential drawbacks.
The DSW store is inside a shopping center. There's plenty of parking not much handicapped spaces. The store is pretty big ,well organized and clean. The employees are very helpful asking customers if they need anything. The store also has two restrooms in the back!
June 2024
Aylin and Debra were awesome! Good selection of shoes in small size (6) and for plantar fasciatis issue.
April 2024
The associates were friendly. There are a lot of shoe options.
