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April 2024 by Lisa M.
Zack Dorminey, the branch manager, saved the day! I originally had a car reserved at the terrible place across the street (hertz) and they couldn't fulfill my reservation. So I came to Enterprise, on a whim, and told them what happened. Zack immediately helped me with a rental ( I was leaving for Philly that day!) and came really close to matching hertz's price (for hertz's imaginary full size rental- see review I left for them for more info). It just so happened that while I was there, a few new vehicles got delivered. Lo and behold, I was able to rent a brand new Nissan rogue for a very reasonable price. The best thing? It had that brand new car smell and it didn't smell like cheap cologne, cigarettes or weed ( why do you idiots smoke weed in rental cars?! Nobody wants to smell that trash! But that's a whole other story though) . I just want to say thank you again to Zack for the great vehicle and the wonderful customer service!
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February 2024 by Justin Burch
Booked a car the night before and was worried I would be out of luck. The team let me know they had cars coming in from other locations and would have me set up soon. Within 10 minutes someone returned the exact car I requested. Solid experience and big shout out to Trey and Alexis for the incredible service.
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February 2024 by Lissy Fuentes
Very friendly staff. Even as they were super busy, all of the employees were helpful and courteous. Highly recommend and will be using them again
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February 2024 by Jonathan Dill
Quick and friendly service
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February 2024 by Tornica Chaney
The associate that helped me was great! Awesome customer service and I’ll definitely be back!
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February 2024 by Bernard Armstrong
Enterprise is a very good company to rent from. The downpayment is a bit excessive but the staff is usually very accommodating.
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February 2024 by Dennis Izzard
Had a great rental experience with this Riverside Pkwy location. Trey the Enterprise rep made sure my rental truck was available the day I needed it, and called me after my rental to make sure I was 100% completely satisfied.I would not hesitate using this location again. Service was 100% noticeable and appreciated.
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January 2024 by Tom Willard
Will is fantastic. This was a great experience both in picking up and returning.
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January 2024 by Marthanell Early
Shaw help me get a wonderful discount rate for traveling to spend time with my family.
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January 2024 by DJ Imran Ismail (Imran)
Always excellent customer service and support. Very professional and courteous.
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January 2024 by A. Rios
It solved my last minute need.
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January 2024 by Martha Massoud
Great experience every time. My local riverside parkway location is absolutely the best when it comes to taking care of the customer.
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January 2024 by Tyrone Coney
Enterprise Rent-A-Car provides excellent service. The reservation process online is easy to navigate with various options and style vehicle to choose from. They always have the vehicle cleaned and ready to go. Above all the prices are reasonable.
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January 2024 by Sharonda Robinson
Awesome service!!!!@
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January 2024 by Kim Hall
The car wasn’t very clean at pickup and I was on a tight schedule so I didn’t have time to sit and wait for the car to be properly cleaned.