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November 2023 by Burna Dalok
Mark smith was awesome !!! Very professional and very knowledgeable…. And polite … made me feel very comfortable to store my items !!!!! We need more customer service like this … !!!!!
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November 2023 by Corrine Wright
Great service! I reserved a unit in advanced the day before and when I got to the place I realized I reserved a unit on the wrong floor. They quickly accommodated me and allowed me to change in a ground floor unit. Definitely recommend this place!
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November 2023 by Ms Lettie Carmichael
Cris saw me through. Polite respectful courteous! Clean environment! That’s exactly what I expected!Thank you
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November 2023 by Ashley Bocaniciu
We stored our entire home here for a little over a year. The facility was clean and always operated well. The staff was always friendly and very helpful when we needed them. The only complaint I really have is how the prices increase every few months. I felt like it was a bit drastic that the unit doubled in price over the course of a year. Again, overall the experience at this Extra Space Storage was excellent.
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November 2023 by Akie Theo
I am very pleased with the service I received at this facility Chris was very knowledgeable and patient as I decided on what unit would be best for me. I overall happy with my unit space And monthly amount. Thanks Chris and Extra Space!?
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September 2023 by tamura gordon
Excellent customer service from Mark and Jessica.The facility is very clean and well kept.I would definitely recommend this location.T. Singleton
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September 2023 by Meta Johnson
Mark was amazing and created an exceptional experience for my husband and me! We highly recommend Extra Space Storage and we thank you, Mark, for making this is pleasurable experience!
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September 2023 by Warnell Branker
Mark has been extremely helpful and knowledgeable. I was in a rush yesterday and he truly made sure all of my questions were answered even though it was closing time and stayed after to make sure I was ok! He went over and beyond his duties and I’m a very happy and satisfied customer.
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August 2023 by RALTON THOMPSON
This was a great and convenient location for where I wanted to keep my stuff. Their prices were very reasonable and lower compared to 3 other climate-control spots and even for storage companies that didn't offer that service. It was super easy to setup my account and get the size unit I wanted. Shout to my girl CRIS she was very helpful and informative on how everything works.
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August 2023 by Tara Jones
The day of my move in my 10×10 was to small for my belongings. I called to get an upgrade within mins. I was accommodated to another to fit my things. I would recommend anyone who looking for safe, friendly and climate cool storage ?
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August 2023 by A John
Charge a one time admin fee (to ensure unit is ready to rent) but the unit was very dirty. Clearly was not even swept. Dirt and a few dead bugs. Would’ve canceled storage if I wasn’t pressed for time. Will not be there long.
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July 2023 by William Thompson
My wife and I rented a 10x30 unit almost 3 years ago when we sold our house and hit the road with our RV. It had been a fantastic experience! The location is always clean, well lit, and has left us feeling secure about our belongs. Management has always been there to help us and has made the entire process simple and convenient. My thanks to the team for keeping our belongings safe!
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July 2023 by Carletta Gwayambadde
Yesterday I went online and rented a 10x12 unit based upon everything I needed to store. My husband then added several large items and when I looked at the size of the unit, I realized that with the additions, it would be too small.We had already loaded everything onto the truck so I called to find out what I needed to do to upsize. I spoke with Mark and he let me know that it would not be a problem and we could make the change upon my arrival at Extra Space. When I got there and discussed the new size requirement and pricing, Mark made the change and had me checked out in less than 10 minutes. He answered all of my questions and addressed my concerns.I appreciated Mark's kind and professional demeanor as well as his patience as I had many questions. I am glad I chose Extra Space and it is good to know that there are still people like Mark, who go the extra mile!
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July 2023 by Vandor The Source
Mark has amazing customer Service. We appreciate his flexibility and polite demeanor. We will be recommending extra storage Just because mark made us feel so welcome ?
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July 2023 by Elaine Allmond
Excellent! Clean, spacious... good pricing, units available, profesional knowledgeable, helpful staff... my experience has been effortless and pleasant!!! Thank you guys for everything!
