-
March 2024 by John R
I was here at the office asked them if they seen myFederal document?. They said that FedEx office policy is to shred documents even, if it's a federal document. They did not notify me that they have my documents. So don't go the FedEx Office because they will not notify you and they will shed your documents. I will notify the federal government that FedEx office has shredded my document without notifying me.
-
February 2024 by josh
In and out quickly. Staff was professional
-
February 2024 by Crystal I
The only reason why I am giving this establishment 3 stars is because of the young man who assisted me. The woman with the brown weave was horrendous. Lazy as hell with zero communications skills.
-
November 2023 by Chad Palermo
Great staff!
-
October 2023 by Ana Nima
This the worst FedEx I have ever been to employees are very Narrow minded and so immature full of hate and are Racist which is so disgustingly Stupid and ghetto for a business ??just a heads up for you ?go home clowns with your ghettooo attitude
-
October 2023 by Todd Jensen
Erric was extremely helpful and accommodating as I needed assistance with a shipment to Canada. He handled all the details quickly and thoroughly. Great job Erric!
-
October 2023 by Tom Grimshaw
They told me THE NEXT DAY that I need to come back to the store and take it to their Norcross facility for them because the package has batteries. Terrible.
-
June 2023 by Sandra Rodriguez
I loved this place, it is clean and organized and the service that Miss Lía gave me is spectacular and she is a great person, she helped me a lot and her service was always with a good attitude.
-
June 2023 by Datsayana Medina
After a rude and unhelpful experience at usps, I came to fedex to mail some passports and the lady who helped me was very kind and helped me in choosing the most secure option for my needs. I would definitely come back here for my shipping needs in the future.
-
June 2023 by Nasim Akhtar
8.5x11 page self-service copying B/W cost 19cents plus 6% local tax. Not sure is it above the line! Color costing 3 times.
-
March 2023 by Alec P.
I came in looking to have an expensive movie costume and some props shipped to Japan. Johnny, the big guy behind the counter, working with Sam the manager, didn't seem very interested in helping me. I asked him questions, and he seem annoyed to have to answer them. I wanted to drop off the props and costumes and let them pack them and ship them. I kept getting hurt answers without any eye contact. I was getting pretty annoyed.Finally, after I emptied my car of everything and put it on the counter, and write out all my information, Johnny's and tells me I can't leave it without leaving an account number. Well, Japan is 13 hours ahead of us so it was the middle of the night. I wouldn't have the account number for at least eight hours . Now this moron tells me I can't leave the costume.What's even worse is Sam the manager did absolutely nothing. I have managed a lot of teams in my life and I would never hire someone as incompetent and rude as Johnnie. And if my manager was so disrespectful and uncaring of a customers complaint, he wouldn't last long.I should've gone to the Athens FedEx, because they are total pros, not the amateurs Bozos I had to deal with at this place.
-
March 2023 by Bilal Ali
Worst place to! The manager SAM doesnt even want to ship and not do his job! Rude
-
March 2023 by Ni Alva
The lack of empathy at FedEx lately is horrible. They are hiring young people who are VERY LAZY!!! They want a JOB, however can not read. I order from Walmart and i specifically wrote on my delivery, to have my package delivered to my door because it is heavy and I live on the 3rd floor. I made sure it was written in the instructions for delivery section. Not sure Why, Walmart sent my delivery to FedEx for delivery, but that is another long story. Anyway, back to FedEx, the FedEx person left it in the complex mailroom drop off. I went to the FedEx store. Spoke to a representative at FedEx young person, who could not explain, why the delivery person neglected to read the instructions noted on the delivery section. I know a lot of person make jokes on social media about FedEx, being fast deliver. BUT FEDEX SHOULD BE ASHAMED OF THEMSELVES, treating paying customers with the lack of respect. I will be taking this matter into further actions. Due, to the lack of work ethics. If FedEx, see that an item is heavy they need to provide 2 workers moving forward
-
February 2023 by Donald May
Staff was great. I couldn't mail my item, an electric lawn mower however they provided me with the information I needed.
-
January 2023 by Joe Huang
The Deets: Created a print job in the morning with 200+ pages. They emailed me around noon that the print job was read for pickup. I arrived after 2 PM.The Good: Print job was beautifully done. It was 200 copies of a community newsletter printed in black and white. Excellent job on the print quality!The Bad: When I arrived, I was the second person in line in the "Print" section of their store. Yet, I waited nearly 20 minutes (walked in at 2:17 pm, didn't get serviced until 2:35 pm) before anyone even acknowledged me. When someone finally acknowledged me, the entire transaction lasted less than two minutes (the gentleman brought out my print job, I verified it, and left the store with it).FedEx, you all do a great job with the printing. Please fix your customer service lag. Thanks!
