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December 2025 by Jane Gallegos
Great customer service. Went in just to purchase several gift cards. Cashier was very courteous,and helpful. Made my purchase.. was in and out within a few minutes.
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December 2025 by Libny MARTINEZ
Associate are Friendly. Very busy store
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December 2025 by UnexpecteDonkey
Low quality items, to many people, and door alarm that says when people enter and leave is very annoying
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October 2025 by Kendra
Very nice
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October 2025 by F A
The prices have gone up substantially and the product selection is diminished. There is a very small selection of electronics, the pet items were ok. Of course they expect you to check yourself out, which I refuse to do (I'm a customer, not an employee), but the young lady helped. They only sell bags, so I left carrying several items, which meant I had to go back to my car before shopping at other stores. Service has gone down significantly.
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September 2025 by Naronci “Ronci” W
The girl with the red locs has the most horrible customer service I’ve ever experienced. I was literally having an amazing day and the encounter with her was just terrible. First she stared at me while I waited at the register as if she didn’t wanna help or didn’t wanna work/be there. She yelled from behind the counter “just scan it”. I told her I did and it’s not working. Hence, while I was looking around for help lol. I was having trouble with a gift card, when she finally walked over she just stood there. I asked her how do I find the pin/is it the cvv? She said yeah and walked off. What??? lol she didn’t even look at the screen. That was incorrect so I called five below on the phone and got help while she just stood behind the counter having social hour. The other two ladies there were nice. I needed to use cash as well and one of the other girls helped me and another said have a good day as I was walking out. Her saying that literally stopped me from telling the girl w/ the locs about herself. I almost didn’t even want the items anymore and am still considering getting a refund just because of this experience. It was absolutely distasteful and I don’t spend my money with ppl like that. I will take my money and go to another location just because of the principal. This was my first time in five below and the girl with the locs did not leave a good taste in my mouth. She NEEDS TO BE FIRED ASAP. Absolutely HORRIBLE! Sucks because she was the only black one there and just had to be the rudest. SMH.
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July 2025 by Trelynn Wood
Love.it
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March 2025 by madison_vickyyy_p
five below? five stars.
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March 2025 by Abby The awesome
I was pleased that they had a candy that I had been looking for forever but when I went to check out the associate pushed my hand out of the way to hit the survey question before I could. Very unprofessional and annoying. She did the same thing to my mom and my sister hit that “no” the associate was not friendly on her turn because she couldn’t make it over there in time. We got glared at and received snarky remarks. Self checkout needs to be SELF checkout. The survey question is for the customer and not for the employee to make themselves look good.
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February 2025 by Robin Shepard
What's the point of having self checkout if they insist on doing everything? The one time I refused help she decided to side right beside me making snarking comments that I wasn't doing right and this is why I needed help and started doing the same to my mother. Regardless of if I was doing it wrong or not it was uncalled for.
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January 2025 by A M (Mike Da Surbanite)
Five Below is awesome. They didn't have the shirt with the saying in the photo in stock in their store, but they let me order it online, which was great!
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November 2024 by Efren Reyes (Jr)
Nice employee
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November 2024 by HUY TA
Cheap but good stuff.
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November 2024 by Stephen A
Lots of neat stuff in this store
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September 2024 by Walter Turner
Everything was good, fairly clean, but could have used more staff to answer questions
