Guitar Center Gwinnett offers a vast selection of musical instruments and equipment, including amps, drums, keyboards, recording gear, DJ equipment, and lighting from leading brands like Fender and Gibson. The store is noted for being clean and organized, providing a pleasant shopping experience for customers. Most associates are described as knowledgeable and helpful, with some standout customer service experiences reported, particularly with one employee who demonstrated exceptional patience and support. However, there have been instances of less-than-ideal customer interactions, such as delays in assistance and employees arguing in the store, which can detract from the overall experience. Despite these issues, many customers express a desire to return, drawn by the extensive inventory and the potential for finding quality gear for various needs, including church audio and media setups. Overall, Guitar Center Gwinnett is recognized as a go-to destination for music enthusiasts, though some improvements in customer service could enhance the experience further.