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February 2024 by mario carrasco
Latisha in the deli is amazing she made sure we got everything we needed didn’t rush through the process she made us feel like we were the only customers in the store. Great job Latisha.
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February 2024 by Hysteria Moon
My fiancé and I where ignored for several minutes at the deli and when we asked if they where still open we where again ignored. When the lady at the deli finally decided she was ready to help us after us asking a 2nd time she proceeded to have a foul attitude with me.Will not be ordering again.
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February 2024 by Eliza
I bought some roses 2 days ago, I was ready to arrange them today and all the petals were falling off, went to return them and the employees said flowers are not returnable, I asked were in the receipt said that, they didn't respond, I ask for the manager and he started to lecturing me about the caring of the product, I told him flowers are old that's why they folling apart. Selling old flowers is not right. Finaly he did agreed to refund my money.
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February 2024 by Michael Fowler Sr.
Clean and safe
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February 2024 by K. Cookie Robinson
Kroger keeps things in stock making it much easier to get what is needed.
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December 2023 by Samuel Okunato
I've been shopping here for twenty-five years. I'm a second generation customer. Their associates have this weird belief that they don't have to deliver any customer service and continue to get paid. I guess I'll start reporting them. I should be more important anyways.
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November 2023 by barry Roach
The Riverside Kroger has the best and freshest looking produce; better than Publix, Sprouts and in many cases, Whole Foods. I suppose all Krogers get the same produce. Somehow this Kroger's vegetables alway look fresher. Keep doing whatever you are doing.
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October 2023 by shaun wilhelmi
I had the Best very very best customer service from Messiah today. When I say from beginning of phone call positive to end result extremely happy - Trust me if you get Messiah on the phone you will be super pleased. Very passionate about what she does for Kroger and I had to tell everyone that thinks there isn't good service nowadays because she will change your thinking. Thank you so much Messiah for making my day and Kroger should feel blessed to have you with their company. A++++
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October 2023 by Jin McCarthy
I don’t understand what just happened. I stood at the service counter for 10 minutes and asked several employees if anybody was working the counter. I just stood there and nobody came. This has happened several times at Kroger where they leave the service counter and let you sit there and wait. Eventually, I finally left. This never happens a Publix, but I live near several Krogers. I have watched the decline of Kroger over the years and I don’t understand it.
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September 2023 by Laci Jackson
I do believe in equal opportunity for all , and I get that Kroger gets a big tax break on hiring special needs individuals. So I want them to do a better job on training those individuals. I go to Kroger for my sub sandwich ( weekly) it’s always dirty and nets / flies all over the cutting machine. I always ask for the machine to be clean before they cut my meat & cheese. This is a serious problem!
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September 2023 by Laci J.
I enjoy the sub sandwich, but every time I go there I have to tell them to clean the cutting machine. it's always dirty and nets / flies all over . please do better Kroger !
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August 2023 by Marcello Nine
Went in today to just exchange a bag of chicken bought earlier because it had a mold like salmonella look as you can see in the picture which I took at the actual store. manager Fred went on to say since my Aunt didn't keep her receipt she's stuck with it cause Kroger policy does not allow exchanges without a receipt "which apparently was a lie cause I watched them do it earlier while waiting for lottery" i will post video on my YouTube & TikTok pages of complete encounter, it will probably infuriate most!
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July 2023 by Rick S
If you like to bag your on groceries, this is the place to go.We need to bag our own groceries 90% of the time when we shop here. While we are heading to the checkout on 2 different occasions I had seen employees looking at their cell phones. Unless Kroger has their daily, minute by minute job duties on the employees phones, they shouldn't be walking around the store with in in their faces.
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July 2023 by Daniel Reilly
I grew up with this Kroger location - it's older, yes. However I've found it better for shopping due to depressed foot traffic; the Pharmacy staff are very helpful & kind. This location often has medications that I am unable to find at other pharmacies; again due to the lighter foot traffic. It's charming in a sense too...you can see what Kroger used to be compared to what it's become. Please be kind to the associates; Kroger offers them very little, it's just how it is unfortunately. (former employee btw, so I know.) Ok Folks: be kind & stay safe. ✌️
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July 2023 by Kre8 11
Extremely rude white old lady in the deli... Manager seems to not care either. If you do not wish to work in customer service then don't! Will be returning back to the Krogers in Suwanee.