Kroger is a popular grocery store that offers a wide range of quality food and household products from well-known brands. Customers appreciate the store's large selection, including fresh produce, meats, seafood, dairy, and international items. Kroger also provides convenient services like a deli, Starbucks, lottery, and key making. However, some customers have expressed frustration with the store's self-checkout machines, which can be old and unreliable. Additionally, the store often appears understaffed, leading to long lines and a need for more cleaning and maintenance. Despite these issues, many customers remain loyal to Kroger due to the ongoing deals and discounts, as well as the generally friendly and helpful staff. Overall, Kroger is a family-friendly grocery store that strives to meet the diverse needs of its customers.