Lance Wrecker Service, Inc. is a reliable and professional towing company that has been serving the Gwinnett County area for over 40 years. Customers consistently praise the company's prompt and efficient service, with one reviewer noting that the tow truck arrived within 45 minutes of their call. The staff at Lance Wrecker Service are described as caring, compassionate, and understanding, with one reviewer highlighting the exceptional assistance provided by an employee named Joe. Joe was praised for his willingness to help a handicapped customer in and out of the tow truck, demonstrating the company's commitment to providing excellent customer service. In addition to their towing services, Lance Wrecker Service has also been commended for their ability to handle accident scenes. Reviewers have noted the company's quick and professional response, as well as their willingness to assist both parties involved in an accident. One reviewer even praised the tow truck drivers for their cooperation and coordination during the accident cleanup process. While there have been a few minor complaints, such as the desire to avoid storage fees, the overall sentiment towards Lance Wrecker Service is overwhelmingly positive. Customers appreciate the company's reliability, professionalism, and the friendly and helpful attitude of its staff.
