The Nike Factory Store offers a wide selection of athletic wear and shoes for all people, often featuring unbelievable deals and hidden gems. Shoppers can find the latest releases at a discount and major savings, with one reviewer noting a purchase of brand new shoes for forty dollars. The store is described as clean and nice. Customer service receives consistent praise, with staff noted as friendly, super kind, and very helpful. Representatives are willing to assist with exchanges, explain how to use the Nike app, and patiently walk customers through their savings without making them feel rushed. The store atmosphere is appreciated for not making customers feel watched or followed. While the checkout line can be long, it is reported to move quickly. Overall, the store is recommended as a good place to purchase Nike products, considered worth the price for the deals available.