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December 2023 by Brett J.
Another mall another day... but wait this mall is not just filled with closed stores and empty spaces. It also has a mid evil times attached to it? Big screens with ads and commercials, seating areas, and more. Came here for the mid evil times going to come back to check out the shopping.
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December 2023 by Daisy R.
Went to afraid and store in the worker recommended this scent The restrooms can use some cleaning - Got sketchers shoes I needed & ate some Panda Express
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November 2023 by Aisha C.
I brought my daughter a dress for a pageant here at this store on 4/15/2023. At the store the petals were coming off the dress. At first I didn't wanna purchase the dress, but my daughter was so hesitant about getting the dress. One of the sales associates said she will have all the petals sewed back on and ask for them to go back and resew the others which wasn't done. I picked the dress up Wednesday thinking everything was good to go. My daughter's pageant was Saturday 4/22. She was going on the stage in front of the pageant judges and the petals were falling off the dress. Soon as my daughter got done performing. I called the store and asked for the manager and I told her about the petals falling off. My daughter hadn't even had the dress on for an hour. She lost points in the pageant because of this. The store manager told me to bring the dress back and they will fix it. I brought the dress back to the store on 4/23. I talk with the owner of the store. She wasn't apologetic at all. Only thing she could offer is to resew the flower petals back on the dress. They should have been sewn on correctly in the beginning. They sold me a faulty dress. No exchange and No refund. I will never shop at this store again
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October 2023 by ana nambo
Oh wow..I have 3 dresses that I need to buy. I will skip this place. Thanks guys for your reviews.
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September 2023 by Feng W.
Sugarloaf Mills is an standard mall with a circular layout! It has multiple small stores located in and outside of the establishment. There is Cafe Amico, Vans, AMC, Dave & Busters and even Medieval Times (main attraction in my opinion). Although some reviewers of this place can find more to be desired from Sugarloaf, to me, it is an overall decent mall to shop around in! There is a lot of soon to come shops which keeps Sugarloaf alive. However a lot of shops have limited supplies due to Sugarloaf's constant foot traffic and popularity.
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July 2023 by Rose A.
Very outdated mall. Barely any stores. Most of the stores are not known brands and seems like random people have their own stores here. I don't feel safe at this mall and would not recommend any one to come here
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June 2023 by Angie
If I could I would give 0 stars. Worst customer service ever if it could even be considered that. Before even trying on any dresses the people working there told my friend she couldn’t try on any of the dresses in the store because she was to fat. They only allowed her to try on one dress and when she said that she didn’t like how it fit they continue to fat shame her. They even implied she had to pay for damages done on the dress?!? Would not want anyone to go through that so please go somewhere else where you can have a much better experience while shopping for dresses.
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June 2023 by kai bailey
I went there to try on dresses for prom and the lady working body slammed me into a dress rack because I was over 100 pounds, she then locked me in the dressing room and force fed me salad and laxatives and told me not yo go to prom until I lost weight.There were also roaches and the store smells like mothballs, will not be going back do not recommend‼️‼️
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June 2023 by JustMirakle
They were absolutely rude to my friend and absolutely fat shame and embarrassed her in front of everyone. They have no respect whatsoever and incredibly rude to the customers. Do not recommend if you don’t wanna get your feelings hurt.
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June 2023 by Idalia Garza
This was the rudest costumer service ever! The worker there told me I couldn’t try on the dresses bc my fat body would rip them apart, she repeatedly called me overweight and took me out the store!
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May 2023 by Davina G.
This is what I deem a "fun mall", Medieval Times, Dave and Busters, Movies, Paint Ball, Trampoline Park, and much more. Plus! All my fave stores, Vans Outlet, Old Navy, Off 5th, Ross, Tommy Hilfiger and lots more. I literally ALWaYS find a great deal.
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May 2023 by Aisha Chester
I brought my daughter a dress for a pageant here at this store on 4/15/2023. At the store the petals were coming off the dress. At first I didn’t wanna purchase the dress, but my daughter was so hesitant about getting the dress. One of the sales associates said she will have all the petals sewed back on and ask for them to go back and resew the others which wasn’t done. I picked the dress up Wednesday thinking everything was good to go. My daughter's pageant was Saturday 4/22. She was going on the stage in front of the pageant judges and the petals were falling off the dress. Soon as my daughter got done performing. I called the store and asked for the manager and I told her about the petals falling off. My daughter hadn’t even had the dress on for an hour. She lost points in the pageant because of this. The store manager told me to bring the dress back and they will fix it. I brought the dress back to the store on 4/23. I talk with the owner of the store. She wasn’t apologetic at all. Only thing she could offer is to resew the flower petals back on the dress. They should have been sewn on correctly in the beginning. They sold me a faulty dress. No exchange and No refund. I will never shop at this store again
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May 2023 by Miah Cruz Razo
Hello I want to share my experience with shopping with my friends with prom dresses, I understand that the dresses look very lovely but the costumer service is the worst I have ever seen and I have never felt so disgusted if I could give it 0 stars I would. We were looking for dresses for two of my friends while I was helping of them get in the dress my other friend was being fat shamed and ridiculed by one of the staff members saying that it was not my possible for her to fit in the first dress she tried on and refused to give her the other dress she wanted to try and repeatedly said that she would ripped it when the dress before hand fitted perfectly on her it was shameful practically yelling it out for everyone in the store to hear. other people who were in the store were also disgusted by the staff members actions and called out the woman for her actions before leaving I wanted to thank those people who stood up for my friend and said what we weren’t able to do because of the shock.
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May 2023 by Itzel Guadarrama
This store is horrible! I came in to shop for prom dresses with my friends when the lady who worked there fatshamed my friend!! lady was rude and unprofessional. My friend wanted to try 2 dresses on and The lady chose which one my friend could try on first. It was weird but we didn’t think too much of it. My friend didn’t like it so we decided to try the other one on and the lady refused to let us! She said my friend was too fat for the last one so she wouldn’t allow us to try more. We calmly explained that it wasn’t the case, my friend just didn’t like it. She said no and furthermore decided to say we’d have to pay for any damages done to the last one. we said we understood but that there were no damages done so it was not necessary. She kept repeating that we’d have to pay for damages and once she ripped the dress out of our hands she started to check it only to see we were right. She still didn’t let us try the other one on and kept repeating our friend was too fat. I’m sure she was harassing the family next to us too since they were also fed up with her and help us stand up to her. Thank you to them for your help, this lady is trying too hard for these dresses. All dresses are $200+ for cheap quality and bad designs. Embarrassing that this 50 yr old is fighting with 17/18 yr olds over dresses Get a life.
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May 2023 by The Odd Sisters
I know a lot of people have bad reviews but I went in earlier today, and had a good experience. I tried on a couple of dresses, and they ladies in there assisted me without me even asking. Beautiful dresses ! :)