PetSmart is a well-stocked and clean store offering a vast selection of products for dogs, cats, birds, fish, reptiles, and small animals. The staff is consistently described as helpful, pleasant, and friendly. Many services are available, including a spa service for grooming that leaves pets refreshed, dog training, and on-site Banfield Vet Clinics, making it a convenient one-stop shop. The store also supports pet adoption. While prices are generally good, some note they can be higher than competitors and that better deals may be found online. The store does not carry every specific product, with some customers noting a limited selection in areas like aquatics supplies and certain cat litters. The quality of fish has also been criticized. However, the store's kindness and support during difficult times for pet owners are highlighted as exceptional. Customers appreciate the option to shop online and pick up orders in-store.
This location has excellent customer service. It works perfectly for me because 1) I'm a woman, 2) I'm a senior, and 3) I'm handicapped and can't lift heavy items. My pets eat well and stay healthy because PetSmart helps me help them.
March 2024
Amazing stuff for pets even have dog training pet grooming and a vet go there now
December 2023
The store is well organized. They have an entire row of cat treats - more than anywhere else! ! !
