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January 2024 by Mallie P.
Publix online customer support representative Chris was a Godsend to me today! I was following the directions to change my email and was getting error messages when I changed the password... He was very knowledgeable, informative, polite, took the time to tell me the exact steps that he could see on his side that I did, then guided me to finish AND WANTED me stay on the phone until I got it all worked out :-) thank you for hiring Chris! I think you should put him on a copy machine and make 100 more copies of him TODAY! Chris is just one more reason why I love Publix!
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September 2023 by Google user
This is my last straw with the branch. I show up at 2pm to pick up. They told me 45min to an hour. No problem be back later. I come up to the counter at 5:15pm 3 hours later and i get told it will be another 30 minutes. Do better.
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September 2023 by Sweetcakes Georgia
This is my last straw with the branch. I show up at 2pm to pick up. They told me 45min to an hour. No problem be back later. I come up to the counter at 5:15pm 3 hours later and i get told it will be another 30 minutes. Do better.
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August 2023 by Sal Valdovines
The best customer service hands down! Ms Rita was beyond helpful and they filled our prescription super fast. Wonderful staff! Thank you guys!
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July 2023 by josh myers
This crew in here is just plain awesome! Everybody is kind and handled all of my concerns with professionalism. Y’all just gained a loyal customer.
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July 2023 by Tae Kyung Y.
Ok.. Ok I'll admit it.. Publix is definitely a higher end grocery store than Kroger, but I like using Kroger more because of their fuel points. Unfortunately, the closest Kroger I live is like 10 minutes away and I just wanted to get some greek yogurt, so I decided to come to this Publix. I always thought the nearest Publix was south from me but this Publix was only 5 minutes from my house -- I did the undoable and WALKED there. It was about a 40 minute walk and I went as soon as it opened so the place was empty. But Publix is always excellent in every way possible -- so clean and well stocked like your typical Publix. I wish they had a better rewards program but it's a premium experience so I'll make do without it. Knowing that this is the closest grocery store, I'll definitely be back here!
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April 2023 by Janee Mancia
I’m not sure what’s going on behind that counter. Very unorganized team. I had to call a few times to see if my medication was ready. The techs are unfamiliar with the work’s comp process. I don’t recommend this pharmacy.
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January 2023 by F F.
This was my go to Publix until a couple days ago. I was at the check out and I saw the fat old white lady cashier with glasses shame an old disabled lady for paying with gift cards. So what if someone pays with gift cards?? That was nasty and unnecessary and the customer didn't say anything to her. This is disgusting behavior for an employee and she should be reprimanded. This is not way to treat any customer. I'm never shopping here again especially if I see that nasty old white b*tch again. Gross
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December 2022 by Serrell F.
I had the pleasure of having a great experience today at this Publix because of Marley! Publix typically houses their cornbread stuffing in one specific location and I did not see it. I grabbed my phone to find other places that may have it. I saw Marley in the check out line and asked her. She turned her available light off and escorted me over to the deli section to find it! Thank you so much Marley for taking time to do that! A self service line wouldn't been able to assist!
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December 2022 by reeyz
Not a great experience. I have to switch to a better pharmacy.
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July 2022 by Patricia Bedoya
THANK YOU PHARMACY STAFF for easily replacing our vaccination cards that were a bit worn and rejected @airport causing us to miss our flight (ridiculous), you fixed it for us and we appreciate your help!
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June 2022 by Hamed Bahmancheh
Went to deli to order 5 sandwiches. A lady was behind the fridge and started to prepare my sandwiches. I noticed she has long manicured nails with tips that came out of the gloves. She tried to add cheese to my sandwiches and under her nails was full of cheese! And stared to put her hand in banana peppers and … and I could see the stuff under her nails. So disgusting. I reported to a manager and he started to laugh!!! Being hungry is better than getting sick! Hopefully she wasn’t in bathroom before preparing sandwiches for other people!!!!
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December 2021 by April Mays
We have been going to Publix pharmacy there for almost 4 years. For the most part everyone has been kind and has been most helpful. However, ever since they hired Jennifer the pharmacist we have had more issues. The final straw for me was getting my medication home, it appeared to be short so I call Jennifer. She all but called us liars. I begged her to check the cameras, she said she did and it was counted correctly. I asked for higher management and that’s when we learned that she had never checked the cameras before. After management reviewed it was revealed the technician didn’t correctly count of meds. It was not our fault.Today after speaking with Jennifer, she was rude. We are pulling all of our business from the pharmacy and the grocery store. Customers should not be treated this way. I encourage a cal from Chris the pharmacy manager or the store manager. Jennifer is solely responsible for Publix losing the business both pharmacy and grocery needs. I do want to say Nicole, Cheryl, and a few other techs are wonderful. It’s a shame that one person ruins it for all the others.
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June 2021 by Jenn L.
Incredible, friendly customer service. A clean store, fresh items. I do miss the double coupons.
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May 2021 by Rosa Torres
Clean and well organized, healthy food available and great customer service. Thank you!!!