-
February 2024 by Kathy Marks
Never go on a Thursday. The first time I came a year ago, one of the young associates wanted to argue with me about what the corporate office told me to do. I went again last week and it was another Thursday. There a couple people waiting in line. As I came in the same associate goes “Ah Thursdays” like I/customers in general were a nuisance. And the other associate laughed.
-
February 2024 by Huston Langley
I was just in the Lawrenceville office and I got makeda the office mgr she's a true asset to the T-Mobile team she deserves a raise and a lot of recognition she's the best
-
February 2024 by Tyler Smith
AJ was such a great help! Made the process smooth and enjoyable! Can’t thank him enough!
-
January 2024 by Pamela Pineda carachure
AJ helped me out creating my account 10/10 great customer service!!
-
January 2024 by Daniel Peterson
They get way too busy, better get there when they open, or go by there in the evening. They need more seating for those waiting for service or need more help/ stations to move the line along a little faster.
-
January 2024 by bisi ogene
Aj helped me out, great sale, very friendly. I had an amazing time, very knowledgeable and very smart.
-
January 2024 by valentin franco
Nice service excellent services and offers, they give you the chip for free and they also give you a cell phone just by paying the tax, it is a very good offer I recommend it
-
January 2024 by Cesar Vargas
AJ is very knowledgeable. Every time I need help he's very professional and fast.Love this store & costumer service.
-
January 2024 by Javon thomas
AJ wow what a great guy felt like I knew him for ages. Good guy great sales knows what he’s talking about thank you aj <3
-
January 2024 by India’s Journee
AJ is the best!! Every time i go to this store, i wait for him. The entire staff is cool but he’s my favorite ❤️
-
December 2023 by Emmanuel Okoro
Store manager was super patient!
-
December 2023 by anthony melo
Terrible services, from Spanish girl with black hair, she told me that my bill was going to be 130 a month. And ended paying 250 for my first bill, had to call t-mobile services to remove everything in my plan, they were able to help me out from 250 to 160. Don’t come to this store
-
December 2023 by Mehmed Tiro
You charged me for things I never asked for, and added an additional line you claimed was free, but was actually charging me.I need to speak to someone about refunding the money you weren't supposed to be paid for, or at least adding it as a credit.I will not accept this kind of treatment. This makes the Tmobile brand look like a snake oil salesman type of business.
-
November 2023 by Efren Banegas
Poor management, they don't offer solutions and when you tried to ask questions they replied with an attitude. I went to another store and they solved my issue.Also the girl with the long nails needs to be trained or replaced because she's not professional.Customer service is not everyone.
-
November 2023 by Chanelle Smith, MBA
I had a disappointing experience at the T-Mobile store. The service agents moved at a snail's pace, displayed a bad attitude, and seemed indifferent, claiming they were just there. The whole phone exchange process was frustrating due to their lackluster customer service. This is probably the worst location. The young lady with the braids and the long nails almost got told off.
