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January 2024 by Hikmat Mamma
Big lady has worse customer service, I request manager she told me he’s so busy today you weren’t able to see him, and after two minutes he came out from the back she was lying and refused to help me and try to send me to the customer service instead of help customer service I receive by her it was 0 I don’t know why she’s doing this job if she can handle basic things
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January 2024 by Travis Nelson
Great experience, Sergio was very knowledgeable and patient, would definitely recommend this location. ??
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December 2023 by John Whitley
Had a great experience under the help of ERIC, the store manager. Although it was very busy, he worked professionally under pressure and handled our needs and those of others wonderfully. Very attentive, accommodating, and quality customer service!
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December 2023 by Thien Nguyen
Daniel was very helpful and patient!
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December 2023 by Aury Robles
What a bad experience, 2 years with this company and I don't know what trick they created with my account!… The worst!
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December 2023 by John W.
Had a great experience under the help of ERIC, the store manager. Although it was very busy, he worked professionally under pressure and handled our needs and those of others wonderfully. Very attentive, accommodating, and quality customer service!
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November 2023 by Hector Gaona
Y’all need to come in here Black Friday or not and deal with ROBERTO mobile expert! He was so helpful in getting my wife and I on a plan that saved us hundreds! Roberto needs to be taken care of! Give him a rise or bonus! He truly made this experience one that will always be shared by me to others. Roberto is a great keeper of the brand! ✌?
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November 2023 by Ernesto chavez
Wow I can not believe the service I had with Daniel.Daniel was very helpful and understanding my need as a customer.The best experience I have at this locationI will recommend all my friends to come to this location.
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November 2023 by Diego
When I came by here last week, I waited to be helped for a good 25 minutes only to be told that I couldn't be immediately helped and had to call 611. Fine. After finishing the 35 minute call, I went back inside and still couldn't be attended to by the manager or employee. In all 1.5 hours was spent at T-mobile with my wife and kid without receiving help toward anything I had come to do. I decided to leave and won't be coming back here. A little acknowledgement of our wait time or patience could've gone a long way. So much for customer service.
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November 2023 by Ricky Fisher
Cell phones/service companies can have issues. This location worked out the issue.T-Mobile is a customer service company. Good on them.
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September 2023 by Dawns of Essence Salon
My experience with Roberto was a smooth process . I came in stressed out about my phone not working. He found a solution to my problem . Now I can keep my t- mobile service . Thank you Roberto ?
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September 2023 by Eva Serrano
Rob is amazing! He’s very smart and gives fast customer service!
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August 2023 by Martha Ce
Bad service we check online samsung galaxy A54 is available but when im coming the guys Erick tell me the web site always not true but he never try ti help me eith my purchase
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July 2023 by Felicia Taylor
My visit was met with excellent customer service. I switched from ATT for a better plan and Annette was awesome! Arrived at 11:00am and I had all my information from ATT. Annette had me out of TMobile within 50 minutes. Great service! I will only come to this TMobile when needed… :)Five Stars for Annette at T-Mobile ?
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July 2023 by Greiderson Ramirez
Ariana is the best , she helped me a lot with a problem with costumer service that took me several days to go to the store and she always attended me with the best disposition, I recommend her 100% for any inconvenience or purchase that you want to make
