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December 2023 by Tiffany R.
My experience at Sugarloaf Mills Mall on December 18, 2023 is one I'll never forget! I'm not always a review writing girl but if I had a phenomenal experience somewhere, I need to let Yelp know about it! My daughter and I were last minute shopping for a dress for her 18th birthday. We were pretty certain we'd find something at Windsor because we always do but on this day nothing was really jumping out at her. An employee by the name of NAYDELI assisted us with a fitting room, found out the occasion we were celebrating and asked if she could pick out some pieces for my daughter to try on. She did not miss!! My daughter looooved one of her picks and it was the one she ended up choosing! Naydeli was like a dress fairy whizzing back and forth! She was absolutely incredible and so attentive you would've thought we were the only ones in the store but she was also in multitasking beast mode! I mean from start to finish, hands down this young lady has the retail biz in a headlock! The best Windsor customer service experience EVER!! Service so good, I almost asked for her schedule just to make sure I only come when she's there lol! Thank you, Naydeli!! (Pronounced exactly the way it's spelled, get it right!).
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November 2023 by Asia Purvis
Tasyla was very helpful with assisting me in finding a dress for a birthday dinner. I was so stressed because it was so last minute but she came through in the clutch! Love my dress !!! They we’re so helpful and customer service was great!
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November 2023 by Kahnia Payne
Chavia was really helpful and answered any question I had during my shopping experience. She was very sweet and made sure that everything I bought was in good shape. Go see her!
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November 2023 by Landgie Dubois
We came to the mall for two things for a formal and Michael, the store manager was friendly, professional and very accommodating. As a result, we got what we came for and are good to go! This place is a one-stop shop and is the go to for all formal events!!!
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November 2023 by Joshlyn Smith
Last minute, looking for a dress for my baby shower and Kierstyn saves the day! Her customer service is top tier. She found the perfect shoe and accessories. Shop with Kierstyn today!
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November 2023 by Ebonie Brooks
I came in tonight in a rush looking for last minute items . Michael the store manager was beyond and over the top excellent. He was getting things done along with helping others . I am very happy to come and be assisted the way he did me . I’ll definitely be back . Keep it up Michael !!!!!
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September 2023 by Shanekqua Rolle
Haley was the best! She was helpful the moment I walked in and asked for assistance. Haley you rock! Can’t wait to go back and shop….Nikki
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September 2023 by Sarah Lanzing
I went in with no idea what to do or how to find the right dress. I was helped immediately. Michael pulled dresses to fit the event and my body type and helped me decide the best dress. He didn’t pressure me to get the most expensive or to get things I didn’t need. This was my first time ever shopping at Windsor and I’m sold. The dress was affordable and high quality. I’ve never felt so confident in my body and I am so grateful for the assistance!
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September 2023 by Dena Hall
I was glad to shop at the store. Naydeli was very helpful in finding my daughter's dream dress for homecoming in a timely manner.
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September 2023 by Thamara Nacor
Had a wonderful experience on Friday with an amazing person. Ashley was soooo helpful that she was willing to make sure I left with something I loved! Her beautiful smile and amazing personality ☺️ . I will be back every soon!!!!! I was stressing but she made the process so easy and fun me.
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September 2023 by T.V.
We had a great experience shopping here. I litterly looked everywhere for a dress i had to wear at a wedding but i was able to buy everything from jewelry and purse here! Michael was extremely helpful and gave us great advice. I love it !!❤️
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August 2023 by Annoch Watson
The worker Kierstyn was very great and attentive with me. She helped me find a dress for my baby shower and made me feel confident and comfortable in my skin. I loved how she was attentive to EVERYTHING in the store and I will be coming back to receive her customer service.
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August 2023 by Dandara Bastos McDaniel
I had the best experience. Haley helped me find the best pieces, she had the dressing room ready for me before I could even ask, and then I had the smoothest check out experience! Her customer service is on point.
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August 2023 by michelle erkins
I came in today to find something to wear for my bridal shower and while doing so I met an amazing soul named Michael who took the time to not only help but pick out styles he thought would fit best! 10/10 recommend this was a great first experience in the store and I will be back !
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August 2023 by Myah young
Michael was great!!! He helped pick out the perfect dress for my birthday. I told him what vibe I was going for and he got me right!
