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“I was very satisfied with my experience! From the moment I walked in, Arthur Jones greeted me with a warm hello! He instantly stop what he was doing and helped me. I came to get my ring size and walked out with a new ring! We laugh and joke and had a good conversation just in those couple of minutes! He showed me what great customer service is! Arthur even walked me out and I left with a hug! Thank you so much for the wonderful experience and I will definitely be back again!”
“I recently asked the guys at this place to clean 2 of our families antique guns. These guns are over 100 years old each. Matt was happy to do it along with his assistant for NO CHARGE!!! I offered to pay them and they refused.....i was blown away. These guys were super friendly, professional, and nice. Great family buisness that's been serving our city for many years. Much respect, and big shout out to Matt and the family. Thanks again....”
“I have been so pleased with the service received at John Ross Jewelry. I would highly recommend for all your needs, jewelry purchase or repairs. Very high quality and very kind staff.”
“They have the best selection of jewelry in Albany. Absolutely obsessed with my earrings! I love the clothes, too. Didn't find the right sizes for me today, but I'll definitely go back!”
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“Audrey and Shayna were very professional and helpful.
Great sales ladies and I like the Teamwork between the two of them!
Kay’s Jewelers is my choice for purchasing jewelry!”