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October 2024 by Kyra Gibbs
Do not judge a book by a cover and harass me because YOU think I look like a thief! I'm just being a girl trying to buy my favorite lip gloss and this man hoovered and hounded me. That's what cameras are for. Do not make shoppers who are spending their hard earned money feel out of place because you are being stereotypical.
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March 2023 by Sue Stolar
I just love the Pharmacy staff they are so helpful and friendly.
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October 2022 by Elvedina c.
A little backstory, I have been picking up my medicine for the cancer I have here at this CVS location for 5 years. It is a long and tedious process for me to even get this medication delivered and it must be picked up within a week of being delivered before I have to go through the process all over again and then some. At first, I was very patient with the CVS pharmacist because I understand things get misplaced, packages are late, whatever the case may be but to be lied to multiple times, treated like I was in the wrong, and even told to " get my medication and get out " is beyond me. Like I said, I have been picking up this medication every month for the past 5 years. At first it started with being told I do not have an account there yet the account was found by another pharmacist 5 minutes later. Then I was told multiple times my medication was not there when in reality it was misplaced around the store. I went on Wednesday to pick up my medication and they told me that it was not there. At this point I was getting very frustrated with them misplacing my medication so many times and I was told to come back at 7pm. I came back around 7 and was told again that they did not have my medication nor did they receive any mail that day. Not even two seconds later another pharmacist was holding the medication in his hands saying they received them. The CVS pharmacists who were working, their names are Aros and Shiv, were extremely unprofessional and even told me " get your medication and get out " after I asked why they lied to me. This pharmacy is extremely unprofessional to the point that I have had multiple other customers express the issues they have had as well. I even had one customer come up to me saying how she has so many issues with the pharmacy and gave me a recommendation for another one. It's a shame since I have been coming here for 5 years and been a customer of CVS for long before.
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April 2021 by Patricia S.
Every time I call to speak with the pharmacy it is at least a 5 to 15 minute wait before I can actually speak to someone. The opening message is very long before you can even choose an option. Then it takes minimum of 3 minutes for someone to pick up and without a word you are put on hold. Today once I was transferred to the pharmacy I was put on hold 3 times without a word and 8 times with only the word hold being spoken (no please or we'll be with you shortly - nothing - just "hold"). It literally took over 15 minutes to finally speak with the pharmacy. And it is that way every time I've called this pharmacy in Lilburn. In addition, the pharmacist is extremely unhelpful and rude. For sure I will not be using this pharmacy next year (when I change my prescription plan).
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December 2020 by Yohan N.
This place is the absolute worst.. workers don't even bother to assist you on top of that they're incompetent. Went to get my picture taken but one of the workers said I needed to get a haircut because he couldn't "fit" it in the photo and told me to get it braided after I waited for a good 30 mins. Went to Walgreens and got my photos instantly.
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November 2020 by Tia Rogers
Hands down best CVS. I have been to dozens of different locations, and I had a great experience at this one. I was welcomed at the door, and was asked how I needed help. It was a simple photo pick up but she told me to open the package to make sure everything was how I wanted it before I continued to check out. I can’t remember the name of the lady that helped me, but I will be going back there for all of my future photo pick ups.
