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February 2024 by Tanya Hewitt-Smith
I purchased some flowers for my mother a few months back. The referral came from a florist in my home town (Michigan) and I had to comment on how beautiful the arrangement was and how I received excellent service. Thank you for brightening up my mom's day at the time.
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February 2024 by Novella Dwight
They have great customer service and beautiful floral arrangements. My husband ordered a bouquet for me online. When I received it, my husband stated that was not what he ordered. He called TTOC and spoke to an employee. She quickly apologized and corrected the issue by having the arrangement recreated and delivered. Both arrangements were beautiful, but the 2nd one was just amazing!
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January 2024 by Barb Keating
Ordered online and they did a beautiful job in a short period of time. Great customer service.
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November 2023 by Troy
I stopped by TTOC Floral and Decor for the first time, to buy flowers for my wifes birthday. I was pleasantly surprised to be greeted by a very friendlly and positive staff. The floral arrangment I ordered was on time and stunning!
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September 2023 by Tonya Washington
It’s true that flowers make an event. We hired TTOC to provide the florals for our vow renewal ceremony. The flowers were exquisite. I had so many comments from my guests on how beautiful they were. The company also delivered on time and provided a detailed proposal outlining every item that was included with my package. I would use them again in a heartbeat.
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June 2023 by Quin C.
If I could leave 0 stars, I would! I placed a order for a Father’s Day bouquet and was very disappointed!! (I’m sure they’ll know who I am just by reading this review). All of the flowers were dead, wrong colors, and then they attached a ‘thinking of you’ half deflated balloon to the flowers because they were out of Father’s Day balloons!!! I thought I was being pranked!! They have a small, medium, and large size flower option, I picked large and they gave me the smallest, most dead bouquet there was. So I went in store to show them something they already knew they put together. One of the ladies tried to offer to spray paint my white roses yellow!!! They basically never had the flowers I ordered in that shop and they had two weeks to send out a notice saying that they could not complete the order since they didn’t have that bouquet available. Not joking!! And then proceeded to show me more dead withered flowers to replace my other dead flowers with. They saw the flowers and took no accountability for what they did. It was the worst experience I’ve ever had with flower delivery or florists ever!!! Now it’s Father’s Day and I do not have my flowers for my hardworking twin brother who is a single dad and doing it all for his family!!! I had already previously placed the order so that I would not have to worry about buying any flowers by Fathers day, and now there is none at all. On top of that, the flowers were left outside (I’m guessing they knew not to present those flowers in hand because they even know they were wrong)
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May 2023 by Maria Zapien
Great customer service.Made a delivery arrangement to a friend and she was happy with her ? /?Thank you ladies so much ?
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March 2023 by Joy Willis
I recently received a delivery from this florist. My arrangement was left outside in front of my door. Who does that?!The flowers had apparently been outside in the cold for hours. I didn't know they were there until 9:30 PM when the sender called to see if I had received them. They hadn't received a delivery confirmation and was wondering what was going on.In addition, the flowers, which were white roses, were slightly withered and started to droop within 2 days.
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January 2023 by Keshia Trigger
I received 12 long stem red roses same day and they're gorgeous no prep already in the vase with a beautiful note attached I LOVE IT!!
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January 2023 by Sandra Williams
Flowers ordered and delivered on 1/13/23 1/15/23 already dead delivered Piedmont Hospital for husband.
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December 2022 by Nina Martin
Received what was supposed to be a dozen of roses but actually got 11. Called to let them know and the young lady said they would send a single wrapped rose out for delivery and would call me to follow up. Never got the rose, never heard back from them. Was just calling them to let them know about quality control and checking orders before they go out. The lack of response after I called prompted this review. Customer Service is important.
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June 2022 by Jemeka Harris
Designs by TTOC handled my baby shower and I must say the experience was truly amazing!!! I’ve used them for various floral arrangements and I’ve always been pleased. When it was time for my own baby shower I knew they would not disappoint, and they did not. My expectations (which are already high) were exceeded. Not only were the center pieces absolutely beautiful but they even made the vases personalized for my child’s name. The balloon arch was one of the best I’ve ever seen! Very sturdy and full! Additionally during the planning process Shantara was very informative and helpful in executing the vision I saw for the baby shower. The team was very quick and efficient with set up and take down and it was a great experience.
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March 2022 by Anikia Nelson
Beautiful arrangement, easy ordering, timely and courteous delivery. Will definitely be ordering again.
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December 2021 by Yvonne McHenry
I ordered flowers from Designs by TTOC, and not only did the owner suggest exactly what I wanted, she also assisted with the wording on the message which was so much better than I had. It was delivered promptly with a “delivered” notification email to me. Great service! The recipient kept telling me how gorgeous the flowers were. I am very satisfied.
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November 2021 by Frederica Black
Beautiful custom arrangement. Excellent service all around.
