Extra Space Storage in Lilburn offers clean and spacious storage units that are easy to access. Reserving the perfect space to fit your needs is free, with no commitment required. Customers can choose the online eRental option to skip the counter and go straight to their storage unit when they move in. The staff and management receive consistent praise for being amazing, professional, and diligent. They provide great personal attention, keeping customers updated with personal calls and texts. Employees are noted for going above and beyond the call of duty, working patiently with customers to resolve issues, including billing complications or payment arrangements. They handle matters with professionalism and prompt attention. The location is maintained, with staff taking care of issues like wasp nests, which customers see as service above and beyond. The business aims to offer the same personal attention it has given for nearly 50 years. Customers recommend the property and the team, citing excellent customer service that relieves stress and builds loyalty.
I had great experience with Mihila, very professional and welcoming.
June 2026
Dolly was very helpful and kind in my financial situation her compassion was greatly appreciated I would definitely continue to use Public storage in the future because of her
June 2026
Public Storage has the BEST customer service, Thank you Dolly and Gwen for all your help
