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October 2023 by DwnSthHstler
Napa No how!
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September 2023 by Greg Strom
Friendly knowledgeable staff
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August 2023 by Teekler Lee
the Hispanic guy gave me an attitude for even a simple battery drop off. He couldn't even pull up my information given that I'm an established member.
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July 2023 by Reconnia Brown
Visited this store today and I must say the gentlemen that assisted me were awesome. Give them a raise. They gave great customer service
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May 2023 by Lisa
Excellent customer service at this location. Moises (or Moses) was kind and genuine in helping us out when we needed to replace a part for our car. He went above and beyond to make sure that we get the right part, and we felt very appreciative of his service. We'll be back!
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February 2023 by Jerry Barrett
the staff here actually takes the time to assist you in fixing your vehicle & finding the parts you need & at an affordable price!
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October 2022 by gary sagarese
Napa legend battery not even 2 years old they wanted 52.00 dollars pro rate on battery will never buy anything from. Lilburn Napa again manager would not even talk to me
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August 2022 by J C (Dad D)
I made a special order and these guys had it ready for pick up in less than 48 hours. Very satisfied
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August 2022 by Brinda Morrow
There was a little wait, but I was taken care of.
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May 2022 by J C
Great store and guys who work there. I'll be back!
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December 2021 by Mary Elizabeth Enrile
The phone number is wrong. I had to wait over 40 mins for someone to pick up the phone. When someone did, I was redirected to Conyers NAPA location. My phone call was dropped twice. The person on the phone wasn’t helpful at all. On my way to the store, I ended up at an Auto parts that wasn’t NAPA. When I finally arrived at the right NAPA retail store, the guy at the register was very helpful, even though the store didn’t have the item I needed in stock. He went ahead & placed the order anyways. I drove all the way to the Norcross location to pick up the item. Customer service over the phone is a mess, like always. Locations & phone numbers on google map & iPhone map needs to be updated. It’ll save anyone plenty of time and travel.
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December 2021 by Matt R.
Hispanic guy on the front was too busy talking on the phone to help correctly. He incorrectly told me they had a part and I drove 30 minutes to find out they didn’t have it. Please put someone up front that understands English.
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December 2021 by abdelhak ghannam
Stuff there are terrible too slow less knowldege , rude ,....
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November 2021 by Sola Gratia
Like many places they do have a shortage of staff. Never came to this location before so I don't know if is normal to wait that long. Also they didn't have the part I was looking for. Even when the website says they do.
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November 2021 by Vex
They actually have a knowledgeable staff unlike most parts places these days
