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March 2023 by Iva Crafts
Awfully long waiting, don’t use drive through
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February 2023 by Shayne Walker
I used to love this bank! However, everyone quit that used to work here, and I can see why! Literally not 1 person in this branch is a past PNC employee at all. When you walk in, you may as well plan on spending a half of a day, and I'm not joking! Absolutely no customer service what so ever!!!..... Go somewhere else, save yourself a miserable trip!
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October 2022 by Talia Lockridge
The Branch manager was so rude and condescending that I almost walked out of the building the moment she started “helping” fix my problem. None of their solutions worked, and I had to resolve my issue with a phone representative later. So at the end of the day, I waited around for 30 minutes to be demeaned and have my problems exacerbated by a woman who couldnt bother to treat me like a person.
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October 2022 by C Wilson
The Branch manager was so rude and condescending that I almost walked out of the building the moment she started “helping” fix my problem. None of their solutions worked, and I had to resolve my issue with a phone representative later. So at the end of the day, I waited around for 30 minutes to be demeaned and have my problems exacerbated by a woman who couldnt bother to treat me like a person.
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December 2021 by Matt Metzger
This store has outstanding team members who are quick and efficient. Ive never had any problems with this location.
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December 2021 by M S
Ms Charmaine is a blessing at that branch. She is so kind, caring and heartfelt.
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August 2021 by Sneha Gilani
People here are not helpful at alllllllllllPick the main street branch it's better sometimes
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March 2021 by Stacy White
This branch and the branch in Snellville have the rudest employees I have ever been in contact at a financial institution. I traveled to this branch due to the customer service I received at the Snellville branch and to get the same customer service is absurd! PNC must train their banking employees on how to be rude!!! Very disappointed, as I always receive the best service via telephone!
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March 2021 by Joel Varghese
I LOVE IT
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December 2020 by Victoria Franklin
Trash bank! Worst experience , been with you guys for years! Cancelling today!You can put that on Ms. Angelina Hill and ms. Selina
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November 2020 by Megan Mills
I was hesitant to come to this location due to the reviews, but I did it anyways because it was the closet lol. I got the pleasure of opening an account with Tanya ! She was amazing, super friendly and personable. In and out in 30 min. The rest of the staff even said goodbye on the way out. No complaints here.
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October 2020 by DeAnna McIntosh
I cannot thank Lynne and the team at this PNC brank enough. I have never had such a pleasant experience at the bank from beginning to end. I was greeted with a smile and escorted to Lynne's office. Lynne went above and beyond to help me with opening an account. She was so patient with me and took her time to make sure my account was opened properly. I will be moving all my personal and business accounts from Wells Fargo to PNC as a result of this amazing experience!
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October 2020 by Ronnie West
Do not go to this branch or any PNC bank to cash a check They charged me 132.00 to cash a check just now. I know banks like wellsfargo Bank of America charge 5 to 7 dollars to cash checks but this bank charged me 132.00 and acted like it was normal. How can they do this. Going to report them to the better business Bureau. Maybe they can do something
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July 2020 by Shaudia Hauser
They literally put their customers through the ringer just to get basic things done. What’s the point of being a customer if you’re going to waste my time everytime I come to the branch.
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June 2020 by mo alaaraj
I don’t understand why do I need to show my green card or my citizenships to open bank account. I think my ID and SS it enough ( sun trust) the best they just do my account in 20 minutes without my green card or my passport.
