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8AM - 5:30PM
123 Ward Ave, Lincolnton
Auto Repair
“I was stranded on the side of the road and the where the only ones who I called to pick me up on the same day and they let me ride back with them on the reckerd very good with response thank you for the help”
“We were so glad that a friend referred us to R&S Auto Repair. The shop is clean and well maintained. Rodney took the time to listen to my requests as to what modifications I needed on my 1970 Trans Am. Rodney and his team did an excellent job in fulfilling my wishes and more! My car has never run better! I'll definitely be back!”
Auto Repair
Auto Repair
“My mom had called them and asked for help to have her car checked a few months ago. They were kind enough to come out after hours and installed a new battery in my mom's 2020 Buick Encore GX. The past few months my mom experienced more and more problems with her car. All related towards power issues. A couple of days ago she had a diagnostic test done on her car and in turns out that City Tire installed the wrong car battery. Simply put the battery was under powered for a car that has all the latest tech features. Newer, tech hungry cars require high voltage batteries to ensure adequate power. My mom returned today to City Tire to return the old, the wrong battery. We'll, the person she talked to was unwilling to give my mom her money back. I am very angry that the owner would not help a 80 year old lady who lives of social security and wouldn't even give her the money back for the old, wrong battery, especially as they took the battery back.
Update as of 1/9/25. DeAnna Alvarez called my mom and explained that they researched this issue. She was very kind, very professional and apologized for the mistake. My mom and I are happy that someone reached out versus talking down to my mom. DeAnna made every effort to correct this bad experience and now we feel confident again to use this business. DeAnna stated she would refund my mom her money for the battery. Thank you for making things right again. Tire City does care and they are very professional. Thank you Tire City!”