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November 2023 by Angy W.
Kudos to Ms Minor!!! Thank you soooo much for your kindness, your patience and your professionalism! Your willingness to help me navigate the online process was not expected and very much appreciated. Your customer service is absolutely STELLAR. Thank you!
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November 2023 by Marie K
It was recommended I contact Acceptance Insurance from a friend and I am happy I called for an automobile quote. Ms. Minor was the initial agent I spoke with to assist me with my quote. She assisted me professionally and was very knowledgeable in answering my questions. She also explored options to find the best fit for my situation. Her promptness and execution truly saved me from a lapse in insurance! Phew! She saved the day! Thank you Ms. Minor, as you are a quality asset to the Acceptance Insurance firm!
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November 2023 by zay d
Tomeka Watkins was awesome. If you need insurance call and ask for her asap. I was not sure of my options and the process of securing the proper insurance. Tomeka guided me thru the process and made sure I purchased the best insurance for my situation all while making me feel I was appreciated and welcomed by acceptance insurance. It’s nothing better than feeling like someone cares. Thanks acceptance insurance and Thank you Ms. Watkins.
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November 2023 by Travis Merenu
Hello. Your agent Nayia was so kind and quick with my insurance/cancelation policy. Helped me and my mom along the way throughout the process and just made it seem so easy and seamless. Outstanding work! Thank you!
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October 2023 by Diamond
My name is Angelic and I want to say I had the most amazing over phone set up with Nayia was amazing, it was the most relaxed phone call I had in a while. She attended my needs and got me the best quote. It wasn't a hassle or headache. Thanks for your great work. It was a pleasure speaking with you. Thank you for wonderful service?
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September 2023 by Aarika P
Nayia was a great agent! Super quick and efficient. I was traveling while switching my insurance company and she made it so easy. I thank God for her during this time. I would highly recommend this agency.
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September 2023 by Meshay Dial
AMAZING!!! Becoming part of the Acceptance Family has really changed my driving habits and ways of being more responsible when it comes to insurance. I can proudly say loudly that Acceptance is the way to go!!!. Tameka Watkins is awesome and very respectful every time, not some time but every time I call for anything. I love the way she works her accounts without questions just with passion. She calls to remind me of my payments and she will also inform me of any important messages that needs to be addressed. I can honestly say that I am proud to be accepted by the Acceptance Family for as many years as they accept me. Thanks for all you do.
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September 2023 by jay MacAvoy
I met with the manager Tamika this morning and she was absolutely the most pleasant rep to talk to. She had to take a call but even hearing her and how she assisted the customer was so professional and kind. Bottom line is that it sold me because she treated them as a friend and not just a number or doormat. I would highly recommend Acceptance. Thank you Tamika!
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September 2023 by Julia Bowman
I just recently called in was trying to get some quotes on some insurance and a young lady by the name of Tamika was very helpful and I appreciated the time that she took to help me get the right insurance that I needed and at the right price. She was very friendly on the phone and had great customer service. Ms. Tamika you did a wonderful job thank you again
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September 2023 by Tiffany Ramirez
Wonderful insurance company. They were very helpful and knowledgeable. Nayia gave great customer service. She was very polite and made sure all of my questions were answered.
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August 2023 by Kevin Giles
I recently canceled my insurance with acceptance because i got a better rate elsewhere. Did the proper paperwork to get my refund back. Two weeks later they still haven’t processed my refund. The request was not even submitted until I called back a 3rd time. Now I have to wait 2 or 3 more days after it’s reviewed. I’m glad I got on the phone with someone today that wants to do their job. It should not take two weeks just to submit a refund claim that a previous representative had said it had been handled. Obviously not! It’s amazing how fast they take your money, but take their sweet time giving it back to you
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August 2023 by Ashley Gallegos
Tamika and her team were wonderful! They helped me get coverage for my commercial business and they helped me get a life policy! Thank you! ❤️
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July 2023 by Shae Porter
Andros Ezell made my experience great! He was very knowledgeable and detailed when providing insurance quotes. He offered additional assistance with helping me obtain important documents. My phone called ended with a huge smile. I was so blessed to have an agent like Andros! ?
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June 2023 by Me'onsha Reeves
The agent who helped me was Andros Ezell and he was amazing he took his time answering my questions and explaining everything to me. Also took the time to spell my name correctly which a lot of people don’t. Thanks Andros
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June 2023 by joshua keys
Andros Ezell help me when no one else could. Got me the best rates as possible. Definitely Recommend this agent for Acceptance and More to Come??. Thanks mane?