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March 2024 by Denver Gordon
Very clean office and helpful staff. I was having trouble but they were patient and helpful.
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March 2024 by Michaela Rowley
The delivery driver told me he can’t pull into my driveway because it doesn’t feel safe even though my driveway is fully open and there’s plenty of space for him! He then said if I’m not in the yard then he will not deliver my package. He actually made my husband walk into the highway to get the package into a dangerous road where a lot of accidents happen due to people speeding all because he doesn’t want to use my driveway. This is a lawsuit waiting to happen
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February 2024 by SheBe
FedEx in Georgia.....the worst! In North Carolina....impressive!
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February 2024 by William Taylor
I’d give one star if it weren’t for the customer service we received from Shaundra and Jennifer. We had talked to multiple supervisors after the FedEx driver delivered our package to an address we aren’t associated with (he scanned our package in with packages he was delivering to the tax office). Our package was sent back the next day and was supposed to be redelivered the following day. The following day instead of being delivered we got notification that it was delayed. We called this location and nobody seemed to know where our package was. We drove up there and got there 5 minutes til closing. Shaundra and Jennifer were kind and sympathetic. Jennifer tracked our package down for us and saved the day. They acknowledged our frustrations and don’t just blow us off. They went above and beyond to help us at closing time.
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February 2024 by Jamie Whitley
Excellent staff. They went out of their way to track down an envelope for me. I gave up and they persisted. Couple minutes later, they had it. Awesome staff.
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February 2024 by Mark Poole
Would give negative number stars if an option. Express package not delivered. When I question, I've gotten three different reasons. "Line too long" - There is NEVER a line at our receiving dock, "no one there to sign" - both myself and my mail clerk have been here since 7:45 and the area was NEVER un-manned, and 3. "Unsuitable location" - we received other FedEx express packages AND FedEx ground packages today, just like every other business day. Customer (no) service is no help.
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February 2024 by R.J. W
The drivers that deliver out of this location don't always attempt the delivery. I waited home all day, was out in my yard when they claim to have come, and I have video that they never came, but the FedEx and it's employees don't care. They commit fraud and say they did so that FedEx can get double the money for the sl shipment. Nothing happens because they care nothing about customers getting their packages, but they say they'll "investigate", but they don't. They lie in conjunction with the customer service reps on the phone. Choose anywhere but here!! Any other company but FedEx!! They commit fraud daily!! THE GOOD REVIEWS WERE POSTED BY THEIR EMPLOYEES AND ARE NOT REAL CUSTOMERS. LOOK AT THE PATTERN OF THE REVIEWS. FOR EVERY TERRIBLE REVIEW, THEY GET SOMEONE TO LEAVE A GREAT ONE, BUT THERE'S BARELY ANY DETAIL BCUZ IT'S THE EMPLOYEES
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January 2024 by Eric D
The best FedEx place for all of your shipping and returns needs.
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December 2023 by Irvin Pope
The lady was really. They diligently try to find my package. Meanwhile, she got a bottle of her own water for me... much appreciated!
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December 2023 by paul blodgett
I had a package mailed to me overnight and because my local FedEx driver doesn't want to drive on my road it has been 20 days since the package was mailed and I have yet to receive it. I've had trouble with FedEx numerous times in the past and never personally send anything FedEx. UPS on the other hand⭐⭐⭐⭐⭐
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December 2023 by ALFA X
The customer service was AWSOME, very professional, quick service , no lines, no waiting in and out.
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October 2023 by Nicole McMakin
Horrible customer service. Packages never delivered on time with priority shipping. Do better ....
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October 2023 by Praydeep “Pray Deep” K
Lady behind the counter was very nice and waited very patiently. ?
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October 2023 by David Broom
Absolutely the worst company I have ever dealt with! I have diabetes and one of the companies that I use for supplies ships FedEx! They post "No One Home" and delay shipments, and I have say there watching and waiting all day! If I had the power I would shut them down and fire everyone on the property before leveling the facility and putting in a sewage dump! Oh Wait, that is what it is already!FedEx you Suck!
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October 2023 by Tip Topper
FedEx stated they stop delivering at 8pm and the driver said they tried to deliver it at my house at 830 pm. I paid for 2day shipping and it's been 4 days and the driver lied about attempting delivery. I found out about the lie about 840 as I was on the phone with FedEx asking about my shipment they told me it had just been attempted for delivery. The lady with FedEx was all too quick in an attempt to settle my complaint about the attempted after hours delivery.Don't lie to your customers and don't over promise. I knew not to use FedEx but it was already too late once I paid for expedited shipping and I received my confirmation I cringed. They caught me lagging and I got lazy not confirming the shipping, I literally would choose anyone but FedEx for everything I do. It's this way every time.
