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March 2024 by Franz Byers
Fast and friendly service...clean and organized store.
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March 2024 by Tee
Dirty.
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March 2024 by Ms. LoveLife
To all Kroger customers shopping at the Thornton Rd, (Westfork) Lithia Springs GA location. READ and PAY CLOSE ATTENTION to the EXPIRATION DATES on the food. This is the worst location representing expired foods. Many of its dairy products are always expired. (Yogurt, cream cheese, OJ, etc). The craziest experience this past Monday was being back to back with another customer shopping for the same item (cream cheese) and speaking out loud the same exact thing I’m posting about. Expiration dates! I posted previously about the expired tortillas where almost the entire shelf was expired and out dated by months, not days or weeks, but months. I personally wrote Kroger about that particular situation. This particular Kroger needs an entire overhaul in everything from food inspection, to cleanliness of the bathrooms, to the tidiness of the entire store which always looks like a house that needs maid service. The store is very tacky in appearance and if customer service isn’t closed the reps are slow and talk too much. It’s the closest store to my home but I’m now using extra time to shop at another location in the next city over. This is a ridiculous (constant) customer service experience and I wish Kroger corporate does something to fix all its issues! Expired food contributes to food borne illnesses and the safety of the health of its customers is at risk, so be very careful to read the expiration dates on anything you purchase from this store or any store.
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March 2024 by p n
It’s a pretty good location. There’s less traffic at night. I found everything that I was looking for except the kiwi.
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March 2024 by Gary Mc
Quick visit for a few items
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February 2024 by SJ Photography
Store needs to be cleaned and needs pickling cucumbers
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February 2024 by BriAnna Watson
Been standing in line for 20 minutes because they have 1 regular line open and self checkout is backed up and they won’t open up any other lanes. Absolutely ridiculous.
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February 2024 by Van Modair
A place to shop for groceries.
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January 2024 by darryl Cox
First it's soooooo ghetto at this location, than no Employees wants to work. It's like They are mad at you for asking an question, The self check out line, it's always long Because its only 4 machines working.
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December 2023 by Lynette Bradsher
Great sales today
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November 2023 by Patrica Gay
Please don't double breaded the fried chicken that to much!!
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October 2023 by Daisy Jackson
I love the store, regardless of the county that I'm in. Kroger has great deals and the double points on certain items are overwhelming and cost effective. The three cent off for gas is much needed in today's economy and if you spend a certain amount your discount on gas will increase....but you must become a member to get these great discounts.
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September 2023 by Jeffrey Bullock
I just left kroger on Thornton Rd, Thursday afternoon at 4:30, looking for vegan cheese. I could not find it. I go up front ask for some help, the young lady annouse on the interercom , help needed in dairy. She tell me the cheese is on the wall. I go back to the cheese area keep looking for vegan cheese for another 10 minutes. I couldn't find it and help never came. They just let me walk right out with out trying to help me. Might just be me, but that's terrible customer service.
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August 2023 by Latosha Giles
Went to Kroger to get fresh fish. No employee anywhere to be found. Went to guest care to notify, the employee immediately made the call over the loud speaker. I went back to seafood and stood there. No employee showed. I saw two employees chatting nearby, one was dustfing the floor, the other seemed to be a supervisor maybe, his name tagged said DARRELL. I notified of the issue. He said Bradon supposed to be there, I will find Brandon, but continued his conversation. When done with his conversation, he went to the loud speaker to call Brandon and disappeared. I walked out the store. Customer service seems to be lost.
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July 2023 by Tara Moses
The customer service here is not very good in the meat department. Associate busy texting on his phone while customer awaiting for him to taker her order. The phone text seemed to be more important.