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December 2023 by Robbie Johnson
The guys at this place are great from the district manager to the tech who put my tires on my Hellcat and their prices are the best ive found anywhere taking our M3 there next for tires and i will recommend them evryone who asks me about wheels or tires!!
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December 2023 by Bijan Hindsman
Rodney was great he walked gave me all the best options and very knowledgeable and helped me make the best choice to make. He didn’t rush let me take my time and very happy with the look he came up with???? come in and ask for Rodney
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December 2023 by Jamille Morgan
Rodney the Manager gave amazing customer service! I drove a hour and a half just to do business with him at his location.The Wheel Tech has 20 years of experience and takes super care of your car.No matter if you’re driving a high end luxury car or a daily driver they will definitely baby your car! They will continue to get my business!
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December 2023 by Gerald Reed
Have great customer service experience help me with all of my questions Rodney was very helpful with helping me with my rim selection highly recommend Rimtyme Love my rims. Thanks for a great experience will definitely be back for more business !!!!
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December 2023 by Naquia Scott
Rodney & Deitrich did a great job helping get financed & new tires for my range! Thank you guys!
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November 2023 by Jerrold Noble
I called Rim time and was quoted a price for a tire, but when I got to the store, I was told a completely different price higher than what I was told over the phone. The manager honored the price I was initially told. They really have integrity and forever have my business.
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November 2023 by Casaun Gaskin
I purchased wheels and tires from them at a great price and Rodney gave me A1 service and got me in and out.Also check out their cash & carry deals.
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October 2023 by Ashley Hill
Rodney has great customer service! Knowledgeable. Friendly. And has a big variety of wheels. Will definitely refer everyone here for wheels!
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October 2023 by Jeanetta L.
Mike the new regional Manager did resolve my issue. I still haven't received my pay off receipt as promised. He did correct the charges on my bank account as well as the amount I owed, which was zero! After several phone calls and an email. I still will never do business with this company ever again. Thank you Mike for correcting the mistakes made by the employee.
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September 2023 by Yusuf Abdullah
Exceptional service, very professional I was completely happy with the tires I chose
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September 2023 by niko moore
this was my first time coming.. the service, attentiveness & professionalism was outstanding. Rodney & Theo were great! Ask for them when you come, they’ll get you right!!! 10/10 recommended
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September 2023 by Tiffaney Maddox
Rodney and Theo are the best, customer service was amazing. Service was fast and we're satisfied. Thank you!
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September 2023 by Derek Gillespie
I would recommend staying away from doing business with this location. If I could I would have selected no stars for this review. This was abosluty the worst example of customer service that I have ever expirenced. I went in to purchase new wheels and tires for my car. I thought this was supposed to be a reputable tire and wheel shop since thier shirts say 'ask the expert' which is a joke! The tires they put on my car were used, however no where on their website or in thier shop does it mention used tires for sale. They sold me used but chardged me for new tires. To make things worse the left front tire had a hold in it a leaked air about 10lbs of pressure every day. The hole was close too the side wall and should have never been plugged but that was all they would do for me. I asked that new tires be ordered and put on my new rims. For the next 3 weeks , the manager and one of the emloyees lied and told me the tires were on the truck to be delivered and they would call when they arrived. I never got that call. In fact when I called them to follow up, they stopped answering the phone when they would see my number come up. This forced me to go there and speak to them face to face but got the same run around. This went on for a month and each day I had to replace lost air on a unsafe tires. Finally I had enough and disputed the change with my credit card company and went to a reputable place and was treated as a customer should be treated spending over $2,000 on a product. Take this as a warning.......this place is pooly run by crooks who care nothing about the customer. I will never do business with them and question doing business with any of thier other businesses associated with Purple Square MAnagement company unless my concerns are addressed.
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September 2023 by Derek G.
I would recommend staying away from doing business with this location. If I could I would have selected no stars for this review. This was abosluty the worst example of customer service that I have ever expirenced. I went in to purchase new wheels and tires for my car. I thought this was supposed to be a reputable tire and wheel shop since thier shirts say 'ask the expert' which is a joke! The tires they put on my car were used, however no where on their website or in thier shop does it mention used tires for sale. They sold me used but chardged me for new tires. To make things worse the left front tire had a hold in it a leaked air about 10lbs of pressure every day. The hole was close too the side wall and should have never been plugged but that was all they would do for me. I asked that new tires be ordered and put on my new rims. For the next 3 weeks , the manager and one of the emloyees lied and told me the tires were on the truck to be delivered and they would call when they arrived. I never got that call. In fact when I called them to follow up, they stopped answering the phone when they would see my number come up. This forced me to go there and speak to them face to face but got the same run around. This went on for a month and each day I had to replace lost air on a unsafe tires. Finally I had enough and disputed the change with my credit card company and went to a reputable place and was treated as a customer should be treated spending over $2,000 on a product. Take this as a warning.......this place is pooly run by crooks who care nothing about the customer. I will never do business with them and question doing business with any of thier other businesses associated with Purple Square MAnagement company unless my concerns are addressed.
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April 2023 by KatiaMae
I had a nail in my tire and they were SO helpful. It was so quick and the service was Amazing! I told them to look for anything that could be wrong with not only the messed up tire but all of them and I was kinda expecting the whole they “find” a problem and try to charge for it thing. But that was not the case at all. The dude in charge, Rodney, was very patient and knowledgeable. Hell yeah I’ll be back! And I recommend all of y’all come check them out! #notsponsored just #happywithservice
