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July 2022 by Mandy P.
They never call back. I was supposed to get taxes back 6 weeks ago. Still waiting.I'm still waiting for my taxes or at least a call back. It's been over six weeks.
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March 2021 by Mark D.
Truly excellent service. Materials were accurate, precise, and timely. Nick was wonderfully patient with many questions. Highly recommend!
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March 2021 by Jill M.
Nick is very nice, helpful and responsive! Reached out via Yelp and email for high level guidance/FAQ for my marketing freelance business. If my biz takes off, I will definitely work with AK to do my taxes for me! Recommended!
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August 2019 by Josh E.
I went to AK Tax service last year to have my taxes done very close to tax day. With a shared mortgage, contractor work, and business deductions, I figured my situation was a bit complicated. Nick was very responsive to my initial request, and it was easy to schedule time to meet, even though it was his busy season.Nick made it easy for my both partner and I to get everything resolved in one quick meeting. He let us know additional items he needed from us and was easily accessible via email. In the end, we received our final tax reports in a timely manner, and the deductions we received were more than we expected, which more than made up for the tax service fee.We were so pleased with the results and process, we went again this year to have our taxes done, and experienced the same great service. Thanks Nick!
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March 2019 by Mac H.
We went to Nick since we need professional help filing taxes this year. He listened to our situation and was able to provide concise and informative tips on how to proceed. Another thing that struck us was how he knew all of his clients by name when they walked into his office which made us feel like he was someone we could trust. At the end of the meeting, we were pleased with how our process went and highly recommend him.
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July 2018 by Mandy E.
I would give a 0 if I could. Firstly, there is no privacy when doing your taxes. The first run at doing our taxes, they were off by several thousand dollars!! When I asked about this, I felt the assistant kid of blew me off and I told him I really didn't understand how I was off by this much, so he said I could hang out to ask Nick. He obviously rushed through my explanation regarding a part of our taxes and saw his mistake and fixed it. THEN, we didn't receive our taxes for over a month. This is likely because he DID THEM WRONG. We received hundreds of dollars less than we were supposed to, with no explanation by the gov't. When we contacted Nick about this, we received no response. Then about 2 months later, we received quite a bit of money back from the state as the taxes had not been done correctly. Again, we contacted Nick to help us understand all of this. My husband spoke to his assistant who said he would contact us the next day. Two weeks later, again NO RESPONSE. Unbelievable.
