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February 2024 by rob johnson
The place is big and have a nice bathroom.
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February 2024 by Tae Jays
Very friendly and helpful associate in the Women’s Department.
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February 2024 by Robert Green
Men's shoe shopping ?
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February 2024 by J BigR
Dillard's is my choice for department stores. They have some pretty good deals. I just wish they would go back to having the additional %off sales that they used to have.
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February 2024 by Leonard Daniels
Clean and friendly service
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February 2024 by Angel Edwards
My mother and I visited this place during the Christmas holiday season expecting to spend at LEAST 2k because we love the company so much. Quality galore, except… awful, very awful customer service. Unfortunately we encountered an employee who was completely unprofessional and made insulting and quite embarrassing comments about my mother’s disability to see. My mother is legally blind in one of her eyes and the cashier asked her (in what she thought was a joking matter), “Do you need my glasses?”Completely rude, insensitive and also intelligent to have asked. I called corporate who connected me with the manager of the store at the Mall of Stonecrest, he was barely apologetic and I could tell I was being brushed off as an every day complaint of theirs. His response was that they would talk with and retrain their employees on customer service and also send my mother a bag of skincare as an apology. Totally unacceptable and also another lovely insult. I will not keep quiet about this. It hasn’t happened and we are dissatisfied. My attorney will be the next point of contact.
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January 2024 by Marcus Lea
Well stocked men's area. Good customer service.
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December 2023 by Qutysha Quailes
Need more inventory and lively workers
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December 2023 by Karen Squazzo
Like Dillard's. Sales help always friendly and helpful. Wish they had a larger selection of plus size clothing.
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December 2023 by larry hambrick
Very nice variety but unfortunately they didn't have what I was looking for
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November 2023 by KC Hunter
You can't trust the people at this store. A few yrs ago, I bought a bottle of perfume and the 1st time I used it, the top broke. I brought it back & even with a receipt, they refused to give me a refund. They were extremely rude & would only give me a gift card (as if I'd ever shop there again). Four years later I give the gift card to my friend. When she goes to use it, another rude clerk tells her, "there's is a ZERO BALANCE on the card". So not only did they sell me a defective bottle of perfume, refuse to give me a refund (even w receipt) and then to top it off, they purposely gave me a blank gift card. They STOLE my $90 is what they did. I GUARANTEE YOU THEY ACTUALLY TOOK THE CASH & kept it for THEMSELVES and gave me a blank gift card.
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August 2023 by Rashell Davis
Great upscale department store located in the Dekalb county Stone Crest Mall. Lot's of clearance and sale prices too.
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July 2023 by Austin Mutua
Great place to shop at. Quality product. Wonderful staff and great customer service.
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July 2023 by Charles Hill
Great Store. Nice Staff.
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May 2023 by T Hollis
Looking for EXCELLENT Customer Service? See KINA in Women’s Dresses!!! I came in rushing looking for a dress for a special occasion out of state & she was so patient with me! The fact that she actually found pieces for me to try on that were complimentary and fit for the occasion, showed her product knowledge and focus on customer engagement. PLEASE COMMEND HER FORMALLY!!!!! In this day and age, it’s RARE to have a Company Associate who can carry out the true mission of what Retail should be. I definitely left the store happy & will be returning soon!!! KUDOS KINA???????????????