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February 2024 by Vett Johnson
I truly felt sorry for the manager. The employees we're so entitled they had no idea they were supposed to provide a service to the customer, let alone have a good attitude while doing it. Terrible experience.
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January 2024 by Trina Davis
Services are extremely slow. Manager deserve a bonus. Had to come back twice for a pick up order.
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December 2023 by B Hanson
Purchase booth and shoes. Was please. Customer service was good and very helpful. Very pleasant workers. Shout out to your excellent staffs.
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November 2023 by Mariam Carter
Excellent customer service. She really went above and beyond to help me. 4 stars because they just didn't have a big enough selection for girls. Would like to see some mules and clogs. Birkenstocks that aren't plastic. Real leather shoes. Also found a pair of totally used shoes for sale on the clearance rack. No good. But overall, a positive experience with excellent service.
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October 2023 by Jacqueline McCrary
DWS Designer Shoe Warehouse located at Stonecrest Mall in Lithonia, Ga offers so many varieties of shoes. Please go check them out. The more purchases the more the prices will continue to drop/ sales so we. An all benefit off the pie with leaving the pan empty.
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October 2023 by YY M
Had a great experience today! In need of Fall boots and going to try DSW for the 3rd x....went in at 6pm and found some great boots with a 20% discount. The cashier was so nice I qualified for a VIP club and got another discount off my purchase.....now that's great customer service thanks B!
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July 2023 by Angela Merritt
Cashier had a very nasty attitude on her 2nd all call for getting shoes to register for closing.
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July 2023 by Rebecca Phillips
All went well until the delivery date. 2 packages delivered...nope! I received nothing.I called customer service and WOW!! It was great. I believe her name was Lillian. It's been a long time since I spoke to a customer service rep that was on the ball. She's an asset to your company.
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May 2023 by Donna Walker
Always have plenty of selection. They might need someone on the floor to help locate certain shoes or answer any questions.
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May 2023 by Rashell Davis
Still the best warehouse shoe store around. Just get in early before the sizes run out. ?
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May 2023 by Sandra Carter
Love, going here, but seems quality of shoes has gone down.
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May 2023 by Lynette Thomas
I might have spent more money, there are no carts, not good for disabled shopper.
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April 2023 by Angela White
The cashier was on the phone the entire time she was ringing up our purchase. My daughter even asked her if she was talking to her. She said, 'No, I'm on the phone.' Her customer service is horrible! She was so rude!!
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March 2023 by 3showstoppers
DSW has gotten very expensive!! I'm returning my shoes because I got them cheaper on Amazon. It was a $15 difference in the shoes.
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March 2023 by Monique Holmes
DSW has a great variety of shoes, I love it!!
