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September 2024 by Erica Parrish
Lowell was amazing!! Awesome customer service!!!
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August 2024 by Lauren Nembhard
Easy and cheap
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August 2024 by David
Great service
Best extra space I’ve been to by far ..
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August 2024 by Denise Williams
Thank you Mr. Carl Hayward - Store Manager for such professionalism!
Mr. Hayward literally explained the contract throughly line by line, affirmed all the charges with me as well.
Mr. Hayward also explained the discounts online as well.
We proceeded to the gate entrance, that process was explained throughly.
onward to the storage & lock unit, that process was explained throughly.
The grounds were very clean, there was a gentlemen on the roof blowing those leaves off as well!
Mr. Hayward took the time to blow my unit out, which was previously cleaned. He stated “We take care of our customers!”
Mr. Hayward literally walked me through the entire process step by step, ensuring I was satisfied with the contract!
I truly appreciate the professionalism!!
Thank you!
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August 2024 by Kelly Kale
TJ was amazing and quick with service. 100% will book again
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August 2024 by Tamara Thompson
Ask for Carl!!! He’s amazing. Love it here!
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August 2024 by Alisa Everett
I have had a storage unit at the Panola Road location for many years. I must say that the facility is clean and has always been clean. The customer service has always been professional and courteous. Many thanks to the staff there Carl, Desiree and TJ for their outstanding customer service! I will definitely refer people to the Panola Road location. You all are great!
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August 2024 by Erriona Williams
Very friendly & accommodating <3 the units or not out raged prices, very affordable!
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August 2024 by LeKita Hill
Been using the facility for a while now. Staff is always a pleasure to deal with. Especially Carl. I’ve also had pleasant experiences with Desiree & TJ. The facility is always clean & organized. Most importantly, they actually answer the phones or return them. I recommend.
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August 2024 by Grand Crystal Ballroom At The Crest
Miss Desiree was very pleasant very helpful. Explain everything with her boss. They were very very good. I would recommend again thanks.
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August 2024 by Chiya Summers
LET ME SAY JUST SAY FIRST I ALREADY HAD A BAD MORNING WITH 2 OTHER STORAGES COMPANIES AND I HAD ALL MY BELONGINGS ON A TRUCK NOT A UHAUL BUT A PICK UP TRUCK IT STARTED PORIING DOWN RAINING AND ALL MY STUFF WAS GETTING WET PULLED INTO EXTRA SPACE STORAGE IN LITHONIA AND I CALLEDAND TALK TO ANNIE THEY TURNED MY TEARS AND SADNESS INTO A HAPPY AND SATISFYING JOYFUL EXPERIENCE AND FOR THAT IM GRATEFUL ? VERY PROFESSIONAL AND HELPFUL AND CARING TO MY NEEDS AND MATTER I GIVE THEM 10 STARS CARL WAS SO HELPFUL ANNIE WAS SO HELPFUL AND PROFESIONAL THANK YOU AGAIN FOR EVERYTHING CARL AND ANNIE?
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August 2024 by Kendra L
Carl and Tj were very professional and it was an easy process getting a unit! Thank you guys for your phenomenal customer service
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August 2024 by Joseph Patterson
Carl is awesome!
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August 2024 by Vickie Calloway
I love going to this storage location Carl and Staff are very wonderful peeps from Cowgirl Vickie
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August 2024 by India Wooley
Carl is very helpful very intelligent within the company made me feel very comfortable let me know about every promotion let me walk the property. Let me view my storage before buying Carl was Very very helpful. I really appreciate him keep up the good work
