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July 2025 by Crystal Hill
Wonderful experience
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March 2025 by Bobby Smith
Had what I was looking for and was friendly
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January 2025 by jaye carey
I went to buy me a Xbox controller an a Indiana Jones game an I got the controller an he said he didn't have it but i can get a gift card instead but he looking high it intoxicated so he rung me up an I left an wen I get home he sold me a Playstation gift card so I go back to the store an asked jus for an exchange cuz i was sold the wrong card n anther employee says it's my fault an no refund or exchanges an he said nothing is going to be done about it or customer service in the whole store needs better service with good paying customers 🤔
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November 2024 by Antonio Butler
Antonio & Bianca haves great Customer service 👍😁
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October 2024 by Brandon Hill
The one employee working on today at 6pm, made me wait after customers that came in after me for a trade in, then proceeded to cut 50% of the trade value of a brand new switch because they felt one of the joycons was slightly loser than the others. While I understand ensuring quality of products that are being traded in. This employee seemed to not want to do any trade ins and under valued and made tradeins difficult for customers since it was close to closing
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August 2024 by Christopher Wilson
Company does not honor warranties.
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August 2024 by Matt Wilson
Company does not honor warranties.
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July 2024 by Sara Ogg
They never answer their phones they give u early release time when the store is supposed to close I've called 10xs and literally it rings then makes the noise as if their on the phone and it hangs up
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July 2024 by Sara Marie
They never answer their phones they give u early release time when the store is supposed to close I've called 10xs and literally it rings then makes the noise as if their on the phone and it hangs up
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March 2024 by Cedsaidno
Place is amazing, came in to buy a console for myself (ps5) it was a great experience, quick and easy.
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February 2024 by Oc HINES
Long wait but clerk was very knowledgeable and attentive.
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January 2024 by Layde Boss
Very rude service they take their time to help customers we waited in line over an hour they had 4 workers and only one at the register. We where looking for games and one worker wouldn’t even move so we could look he pretended to be stocking but was looking through the games himself like he was hiding stuff or didn’t want us to shop. It’s always bad service at this store their all bad employees
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January 2024 by kh hu
Will hound you to purchase a warranty without explaining how useless it is until you actually need it. Trash
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December 2023 by Avery Lloyd
I’m still outside 40 mins later. I wouldn’t complain but I am now since gamestops are few and far between! This is inconsiderate, inconsistent and unreliable. I guess I’ll come back at two.
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November 2023 by Olajire Akande
This store is the worst representation that GameStop has to offer. They don’t know their policies (I’ve personally seen them say the return policy for new products is 7 days when it’s 30 unopened) are dishonest, and will get unprofessional with you rather quickly. It’s not just one of them either it’s the whole store. I’ve heard them talk bad about customers, and just overall this store has the worst customer service!! Every time I go to this store to do a transaction it’s always something even if I know I’m following GameStop policies. If you wanna trade your stuff def don’t go to this store either cause they try to mark almost everything down. Find yourself a better GameStop (I literally drive 30 min to the one in Tucker rather than shop at this terrible store) and if all else fails and you have to go to this one prepare to be screwed over.
