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May 2025 by Mrs. Linda Bell
Demario was professional and creative! I loved his creativity! Thank you for your help today!! #MsQueenOfPositivity
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April 2025 by Natalie
Terrible experience in this HM totally racist manager with my Hispanic mom and didn’t want to ring my stuff I wouldn’t recommend this store totally trash staff specially the manager Kai
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December 2024 by Latoya Henning-Ngugi
I love popping into this location. It’s never too busy and I can always catch a good deal on clearance items on this day. I got classy button downs on clearance for $12. They were so cute. I got three different colors. They are definitely a staple fall piece. The staff is not super friendly but if you need something or have a question, they will help.
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November 2024 by Shay Rodgers
The customer service at The Mall at Stonecrest location is HORRIBLE!!! Since no one wore a name tag to be properly addressed, I’ll just have to be descriptive…not one single person on their floor this day greeted us, let alone spoke a single word to us while we were in the business. I asked the man working in the men’s department where I could find a specific pair of pants. He walked to the section, slang a few hangers open, and pointed to the pants…not one word spoken. I thanked him…still nothing! Went to try on something in the fitting room, the lady working that section didn’t even acknowledge we were there. Stood there for a moment waiting, then helped ourselves to a room. Checked out in the lady’s section and the light skinned guy working there was the most nastiest person I’ve ever ran across in CS. Greeted him…got nothing. At this point I just had to ask, “is everyone having a bad day?”. He replied rudely, “what’s are you talking about? What is it you want us to do for you?”. Told him a greeting, a smile, or some customer service. He said, “oh, you’re looking for a performance. Well, I’m servicing you”. I drove an hour to this location because it’s the closest H&M to me and if I did not need the items I bought, I would’ve left them there on that counter! It takes absolutely no effort to be kind to people, especially when you CHOOSE to work customer service. But guess what, when he finished ringing me up and I paid for my items, I STILL THANKED HIM, effortlessly. Obviously by the comment left a few hours before this one, the guy, along with all the other associates, are well worth a review. 0 stars if it was possible!!!
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November 2024 by Tevin Alves
What’s up with your checkout clerk? I simply wanted to know if another size of the pants was available. Instead of asking what I need he just took my items and proceeded to do an exchange. Giving attitude “well it’s on the shelf” he didn’t even attempt to ask someone to check the back. But his attitude was enough to loose my business. Bye…
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October 2024 by Harmony Heiress
Thanks to iyana I was able to stay on budget and get everything needed
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July 2024 by Christopher Bettis
I love that the cashier.didnt smother me.just allowed.me to walk around but when i.asked a question he was knowledgeable.
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July 2024 by Diane Johnson
Useless
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July 2024 by Shreya Patel
Been here twice the experience at the Snellville location is way better
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October 2023 by Carolyn Benton
Great selection to choose from.
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August 2023 by Toni Walker
Always has lines out the door
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August 2023 by K Gooden
Good deals.
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August 2023 by cheyenne ward
Workers have nasty attitudes.
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August 2023 by Melvin Little (Progressive Global)
Everyone there is so nice
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August 2023 by Michael S.W. Stephen
Nice selection of mostly affordable clothing