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January 2024 by Candi Allen
Friendly staff
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November 2023 by Isabella
Just amazing ?
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September 2023 by Stacey Barlow
I have never in my life experienced such rudeness from a manager. When I walked in, not only was I not greeted, they looked at me like I walked into the wrong place. I then, spoke and walked to the front desk where I was asked "what I needed?' I politely told the lady with the dreads what I needed and she rudely told me to sit the item on the desk and when Im ready to come back. As I inquired about my exchange, I guess the lady was annoyed that I needed help and begin scratching her nose with her middle finger (obviously trying to gesture). This dreadful experience went on until I retrieved my belongings and left. I give 0 stars...the worst experience in my life and I'm 45. Shame on Journeys for hiring such a illmannered, churlish, employee.
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August 2023 by Stacey Wells
I have never in my life experienced such rudeness from a manager. When I walked in, not only was I not greeted, they looked at me like I walked into the wrong place. I then, spoke and walked to the front desk where I was asked "what I needed?' I politely told the lady with the dreads what I needed and she rudely told me to sit the item on the desk and when Im ready to come back. As I inquired about my exchange, I guess the lady was annoyed that I needed help and begin scratching her nose with her middle finger (obviously trying to gesture). This dreadful experience went on until I retrieved my belongings and left. I give 0 stars...the worst experience in my life and I'm 45. Shame on Journeys for hiring such a illmannered, churlish, employee.
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August 2023 by Angela Oldham
On the website it says they open up at 11am. However, it’s 11:27am and they’re not open yet.
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May 2023 by Karen Dupree
Great selection of shoes. Great price
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December 2022 by Renecia Hines
Necistyles here! I have a good feedback but I take it back.Don't do the survey at the end of shopping, it says you could win $100 cash or gift cards but it's a lie and they are going to offer a whole $100 worth of magazine subscriptions for you. Then still charge you for them. Smh
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October 2022 by Te'Niya Hall
I was hired here recently my experience was less than desirable. From the slick remarks, to the lack of respect by neglecting to call me by my name and continuously referring to me as “the new hire” after repeatedly telling them what I preferred to be called (my first name), to getting frustrated at me for not knowing how to do the tasks listed in the training because I was unable to do the training since she asked me to do the tasks before the training . After I confronted the Manager, Alexis(Ariel), she proceeded to tell me that if I couldn’t “…handle the banter then it isn’t the job for you.”If this is the place for you and you can handle the “banter“, the absence of training, and the disrespect then go ahead and apply here!
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October 2022 by Sterling Grey-Simmons
Came in today to get shoes for my daughter. The store was pretty busy but you’d never know. Telvin held it down by himself! He measured her feet, brought several pairs of shoes while seamlessly handling the needs of the other customers! He was personable & very helpful!
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June 2022 by NeNe Keel
The Staff was very helpful and quick with service we was in and out
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March 2022 by Bobby Hall
Friendly staff and had the boots i was looking for!
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August 2021 by Monnie Carr
I'm BIG on customer service and this place has poor customer service. Employee had an attitude, was inpatient and wasnt helpful AT ALL. I will NEVER spend my money with this store.
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April 2021 by April Tate
Cool store nice selection waiting time sucks but to be fair I'm impatient ?
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July 2020 by Nathan Askew
Did not have my size. Must have a mask.
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January 2020 by Tamecha Pope
A Guy Manager was very rude, had no sense of humor. Asked since I got a Display Shoe could I get a discount he stated no with a very stinking attitude like it was his own personal store. The Cashier was trying to show good customer service but he was to busy talking about his other Employees and what he should have made them do that she couldn't focus. Clearly this is his first management position with his high and mighty self! As I left the store he just stared at me like I was nothing because I was looking a little rough from working out. I've brought several of shoes from JOURNEYS but never will I visit this location again!
