Macy's at Rogue Valley Mall is a department store with a decent selection of clothing, shoes, and top fashion brands. Customers report a peaceful shopping experience with courteous, friendly, and helpful personnel who provide good service. The store is noted for being clean, even on busy days. Shoppers appreciate the ability to touch and try on merchandise. Many find exceptional deals and good bargains that benefit their budget, encouraging others to look around the entire store. The rewards program is a highlighted feature that keeps customers coming back frequently. It is described as having something for every family member.