Mailbox Centers in Lithonia, GA

“I love this place especially Bella shop
She owns the U-Haul truck company the mail company and also the smoke shop everything you need. You can go right to Bella.”

“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”

“I recently had a not so pleasant experience with two of the staff members at the counter. Because I care and believe in holding people and institutions that I spend money with accountable, I filed a complaint. I fully expected the complaint to disappear and never actually hear back on it. But thankfully, I was wrong.

The reason I am now leaving a 5-star review is because the new manager of this office- Rochelle (hope I’m spelling it right) called me not once, but twice over a holiday weekend to address my concerns. She made no excuses for how I was treated and took full accountability. Sad to say this is growing rare nowadays, but made me appreciate the effort even more. She took over this office months ago and is up for the challenge of turning things around to ensure clients have a more pleasant experience going forward because she acknowledges that the clients are who keep the doors open and payroll coming.

To anyone reading this that has had issues w these particular office over the years, I challenge you to reach out to her or file a complaint instead of leaving a negative review (if you want something done about it).

Rooting for you Rochelle and looking forward to receiving quality client service in the future!”