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August 2025 by Jaumekia
Jeffrey the Manager was amazing with helping me with my battery issue last week. He was efficient and very resourceful. Will definitely remember to stop in to see Jeffrey if I'm in need.
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July 2025 by Raymond Clunie
Helpful and friendly
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July 2025 by Clinton Harris II
Thanks for the help
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May 2025 by Angela Phillips
They had everything I needed for my repairs
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March 2025 by Rozay Bella
Ms .C is the bomb
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March 2025 by Sharon Cabey
Excellent service on today with Jeffrey Emerson, he was a lifesaver today. Will recommend others to come to this location for any automotive needs.
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February 2025 by Johnny Dee
Horrible service every time. The most recent I call 3 times trying to get a part check.. 1 hr total on hold before they decided to comeback
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November 2024 by Gloria Tillman-Johnson
The service is great the people are wonderful they help you in anyway they can
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November 2024 by tjai newton
LaShawn refused to let me leave without my windshield wipers or let me go to any other auto parts store. He searched until he found the one I needed. Best experience I've ever had at an auto parts business. He was friendly and went above and beyond anything I anticipated. Thank you, LaShawn.
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October 2024 by Cecelia Fowler
I needed to purchase some brakes. The associate said she would be with me in a second. I was the only customer in the store. I waited close to ten minutes while two other associates were there and never asked if I needed assistance. I gave them more than enough time to help me and I left and went to Napa Auto Parts right down the street.
I’m very big on customer service and they failed miserably and I will not return to any locations.
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September 2024 by Ami Cicala
Shane (I think that’s his name, his shirt said Aubrey) and Ms. R are absolutely wonderful to my husband and me and our babygirl. Always so helpful!!!
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September 2024 by Shan
Great customer service
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September 2024 by NCA Transport
I would to thank Miss Quan printup and her team. For a wonderful job for being knowledgeable patient and helping me resolve my problem. And also great customer service job well done.
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July 2024 by Nick H.
Getting the run around blame game of who's not responsible for screwing up. I ordered 2 of the same little transmission seals for a company work truck that costs my company money every hour that it's not operating. Next day they gave me 1 of 2 parts. I've been told by different employees for 4 DAYS NOW that the other one - didn't come in on the truck, it was misplaced, it might've been stolen, they can't find anything about it on their computer, maybe discontinued, I don't know, or the traditional leave me on hold forever then just hang up on me. I paid up front when I ordered these parts and now after all of this, I would consider this to be theft. Theft of what I paid for the parts and theft of the $120.00 an hr x8 hrs for the 3 days that they have prevented the completion of the mechanical work. Absolutely horrible service and attitudes.
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July 2024 by Cassandra Trawick
I always have a good experience when I go into this location. The employees are very knowledgeable and friendly. They help me with all of my questions and make appropriate suggestions. They honor my military discount and even give me great service with returns. The store is always neat and orderly and it’s very seldom that they don’t have what I need. I will bypass other auto parts stores to come to this location. The parking lot is not big, but it’s never been full when I come. It’s always clean too. They don’t have large amounts of trash lying about the parking lot. I like their advertised weekly specials too. I have e received a number of gift cards from those promotions. When I do cost comparisons, O’Reilly is always the lowest price for the parts I need. If you want good service and good prices, come to O’Reilly.
