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July 2022 by Sheila S.
Was there today to buy a few things. I remember the days when you would go into Publix and always receive friendly courteous service. Well, I guess times are tough and it's hard to find good help these days. The cashier was a young girl who looked miserable and never opened her mouth once. No hello from her or any kind of greeting, and not even a thank you once I paid and got my receipt. To top it all off, she had an earpiece in her ear and was talking on the phone the entire time she was ringing me up. It's sad to see how much the quality of service has declined over the years. It's like that most places I go now in this area. It may be time to move.
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June 2022 by Stace T.
I ordered my sandwich online at 7:20. I learned the hard way not to show up at the expected pickup time so I got there at 8:35. Why was my sandwich STILL not ready ? The man behind the counter really told me he has no idea when it would be ready so I left. There was no apology for the wait, nothing. I'm not sure why they are so slow but they really need to get it together. I won't be ordering from this location anymore.
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May 2022 by Angela L.
Literally been standing in this deli line for an Hour and I only have 2 people in front of me. There is NO SENSE OF URGENCY . In the deli department on top of that they ran out of bread and only have multigrain left. CORPORATE NEEDS TO DO SOMETHING ABOIT THIS !
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October 2021 by Carrie A.
The Lithonia , Panola Road Publix's, I purchased a sub- sandwich online. my attempt to receive the order was a nightmare. The store does not have a worker assigned to the pick up area: because the per paid sandwiches are behind the counter a worker is needed to obtain the sandwich. After waiting 15 minutes and asking 2 different people for my sandwich, I was told they were out of the meat for my sandwich. I waited another few minutes for a different person to make and bring a different sandwich. i got home to fine bread too hard to eat. I called the store manager and Deli manger. They both provide poor customer care., I will not purchase a sandwich there again.
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March 2021 by Len G.
great customer service and sandwich was delicious.
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January 2021 by Miya J.
This review is for the Deli section. No one and I mean no makes a deli sandwich likes Publix. I'm not sure what they do but it's sooooooo good. The line is always long but hey I don't mind waiting. The boarshead meat is a must. The cuts are always thick and the Swiss cheese upgrades the sand which. When I visited on NYE 2021 everyone was stocking up for their home parties that night. The ladies begin the counter were cranking on sandwich after sandwich. Something so basic makes me So happy!
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November 2020 by Gary W.
Thisnreview is for the deli area. I came in close to closing and the ladies in the deli were tired yet still warm and welcoming. I ordered their seasonal thanksgiving sandwich and it was good.. I should have added more cranberry sauce to it but that was my fault. I knew I should have requested more. The sandwiches are priced well especially considering how much higher the rest of the items cost in the store. Definitely a sandwich stop for me. Not so much for groceries.
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July 2020 by Oliver B.
WILL NEVER SHOP HERE AGAIN! WOULD GIVE A ZERO IF I COULD! Went to the deli to order lunch and waited 20 minutes before someone asked if I had been served. I said no. The stupid, obese, rude, deli worker said that someone would be with me. After another ten minutes of watching deli workers walk around doing nothing, I went to speak with a manager about my experience. Ignorant manager started making excuses for lazy workers even before I explained what happened, wouldn't listen to what I was trying to explain to her. DON'T SHOP HERE! SPEND YOUR MONEY SOMEWHERE ELSE!!
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January 2020 by Lynn W.
Rude and No Food As in shelves are bare for some items. They did get a little better with the cereal, but when I was getting the last two of the sale cordon bleu "day one of sale" a Publix employee walked behind me and screamed "CAN I HELP YOU FIND SOMETHING ELSE" HOSTILE BAKERY dang I will get Kings Hawaiian
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September 2019 by Star M.
My father purchased my child a cake , which I went in the store with him also went to the register paid for the cake , the lady at the register mentioned him being able to get someone write on the cake in the bakery section so he went back with receipt and asked them to write on the cake , as he was leaving the store he was stopped by security and was told one of the women was suspicious of him and was questioned to see if he stole the cake this was a year ago.. 2019 September my boyfriend walked in with 1200 dollars to get a money order to pay rent automatically classified as a thug which he was stopped and told that by security because the workers felt suspicious of him because of his tattoos on his neck and arms and had a shirt on that said F being broke regardless , of the shirt it's freedom of speech also it's not talking about robbing or killing..your being classified and judged their black working in the store , I will not and will urge others to not shop there anymore , the situation with my father was very hurtful he has never been a thug , worked driving Marta for decades Emory and the airport he doesn't need to steal ,and he's church going older man doesn't even speak with slang or dresses thuggish very disappointed with this store and workers disgusted.
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June 2019 by Asia E.
Public has some of the best bogo sales! They can be a bit price but the quality is great. I like this location because it's around the corner from me and there is never a long wait. The staff in the bakery and deli are always so nice when I'm there
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January 2019 by Melenie R.
Let me start off by saying as long as I'm in this area, I will not shop at another grocery store. I just went here for the first time today and boy did they make a good impression! I'm talking from the parking lot! An employee greeted my boyfriend and me before we even hit the side walk, commented on our outfits, just so friendly! We walked into the place and I was smacked immediately by an aroma from the deli. I don't even know what it was but it smelled heavenly. The store was clean, organized, and the shelves were actually stocked! There was such a wide variety of everything too. I just wanted to get some taco ingredients and they made it difficult! So many options with everything lol I loved it. And they had a West Indian section which I've never seen before. Maybe a few items but never a dedicated section. Overall this store has a great appearance, friendly associates, and is well stocked.
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August 2018 by Lady S.
This store is right by my house so I'm always in and out of here. Everything is great about the store to me except their deli department. This is my second time in less than a month having a problem in their deli. Tonite the workers seemed mad that I wanted a flatbread at 9:30pm. Two weeks ago I ordered 50 wings (will never do this ever again those wings were super huge) and they messed up my whole order, they didn't have buffalo sauce so they just gave me plain fried wings with no seasoning no sauce or nothing. I don't hate this store I actually love it but for me I will not mess with their deli
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July 2018 by Reginald W.
My Wife is at this store right now, the employees are very, very SLOW. I'm guessing Publix don't have high expectations on who they hire. Deli people SLOW, cashier are SLOW. Wtf
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April 2018 by YaQueena M.
Best place for a sandwich.... they don't have the best prices but their food is always good from the Deli, bakery, and seafood. I love the salmon crab pinwheel. They are always clean and friendly. They just need to stepup their vegan section