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January 2024 by Sandra D. White
Love Yvette! She is sooooo personable and patient! She is my go to EVERYTIME!
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May 2023 by Selena Esquivel
I was discouraged by the reviews, and wasn’t sure about making a deposit. No holds on cash deposits, use atm. I recommend.
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April 2023 by Courtney Bucio
Honestly, I was apprehensive about coming here after reading all of the bad reviews about rude staff, but it is super close to my house so I decided to give it a shot out of convience. I made an appointment online and showed up a bit early, I was greeted as soon as I walked in the door. I was called right back at the time of my appointment by Katrice who was incredibly friendly and helpful. Not sure why there are so many bad reviews.
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February 2023 by Fabian Martinez
Great customer service, the tellers and managers go above and beyond to help! for what I see it’s new people in the building and not the previous employees from years ago, it’s nice to see friendly faces when I go!
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February 2023 by Sandeep Singh
I make online appointment for new account this location she told me business account take 2 hours she said go online and make your account self
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December 2022 by Lin Jeanes
Please be careful banking with this location. The new bank manager does not follow Wellss Fargo company policy on transactions, and when she was confronted with that information, she stated that she follows her own interpretation of that policy. She is extremely unprofessional, and we were shocked on how rude she is to the customers.
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December 2022 by Erin Dean
This bank puts holds on CASH deposits! So unethical and unprofessional. This location has gone horribly downhill with no signs of improvement. Can’t stand this branch and WF’s awful policies.
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December 2022 by Thùy Trâm Nguyen
Worst bank ever!!! never able to get anything done here!!! Have came here for around 6-7 times, because it’s close to my house. But seems like people here dont know how to work…always suggest me comeback or go to the other branch in Mcdonough… !!! Service in bank of america is so much better!!!
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December 2022 by Polite Harper
Wow! This branch is VERY unprofessional and rude. Sarcasm doesn't help any conversation be productive. The tone of voice is vital in the customer service and banking industry. The energy in this place is toxic. We planned to open another account and transition our primary (personal and business) banking to Wells Fargo for ease of access but after the past few weeks of poor service from this branch I'll keep our business where we're appreciated and at the very least talked to like decent professionals from decent professionals. I'll drive a journey for decent customer service. It's 2022, there are many options out here and it's simply the experience that sets the bar. Wells Fargo you need to do better at this branch.
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November 2022 by Parker Christian
I called in to speak with the Branch Manager. Apparently, she was the one who answered.You could tell she didn't want to be on this phone call from the moment she answered. Before I could explain my question, she already told me she couldn't help me. Of course, she didn't offer any alternatives or suggestions.Overall, extremely rude and I'm honestly surprised Wells Fargo Corporate would allow a branch to continue to do business with such low reviews.
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October 2022 by Christie Daniels
Nice friendly staff was looking for coins not even my bank but they helped me like I was a Wells Fargo account holder when I was just a customer looking for coins
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August 2022 by Rosina Murray
This bank is very unprofessional. Promised something one day and told something else the next. And when I questioned it, I could tell her attitude changed and she became toxic started acting “nice nasty”. I will definitely find a new bank very soon
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March 2022 by Marcus Johnson
It’s always good doing transactions with great personalities when it comes to customer service.
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October 2021 by Parkview HOA
Have multiple accounts with wells fargo. Wife and mil went in last week without an appt to update who had access to mil checking. Was informed appts only, so made an appt.Went in today and got the account updated but they had a couple other things to do with the bank:1. Mil lost both her debit and credit cards .. they were told that they had to call the lost card number for replacements.2. Also had a power of attorney that needed to be notarized. Have had this done in a bank in the past but they were told that wf could not do it.Not impressed with this level of service for going into a branch... hope the moderator can shed some light on this...
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October 2021 by Ashley Dorvil
This branch is crazy. All Jason V does is sweet talk all the women that he’s attracted to and plan who his next victim will be. He never mentions that he’s married with several kids from different women and He gets all these women pregnant and does not care for his children…. This job is just a location for him to pick his victims… absolutely horrible speaking from experience
