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January 2024 by Karen Inclan
I went on Saturday (yesterday) around 3pm to get a gel pedicure and acrylic gel manicure. The technician who did the pedicure cut my nails but they look jagged. nancy did not bother trying to cut the nails straight so they look nice and tidy.John did the manicure. He was personable & great to chat with. He advised against the initial design I wanted because “they’d fall off easily while cooking or cleaning.” I didn’t want my nails to look bad (in case this was just an excuse) so I decided on a basic French tip. The acrylic powder was put on the nail in a sloppy manner. Every single nail has bubbling. Not just a little bit, but A LOT of bubbling. My pointer finger has also began to lift on the edges of the nail bed so long hair may get caught in it. Spent $100 in total for both pedicure & manicure. $50 for full set acrylic manicure, 35 for pedicure, and $15 as an additional cost for gel.I’ve tried multiple nail salons in the area but none of them have met expectations. I’d recommend going out to a nicer city or salon if you want better quality nails for the same price point.Update: I went in and got them “fixed.” I think either the gel polish or the acrylic itself is causing the bubbling. They tried to fix the most noticeable nails but the bubbling still occurred. Update the score from a one to three because they at least tried to fix the issue.
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January 2024 by Cherry Blossom
HORRIBLE PLACE!! I recently went to this place and they did my nail’s horribly. Completely different from the picture and they were $90!!!! IF I COULD RATE THIS A ZERO I WOULD
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January 2024 by Danii Wheatley
Great ambience and customer service but some techs are not current on latest trends. Salon did not have spider gel polish and one tech told me they could not do marble design. Good for basic nail work but if you’re going for trendy nails I do not recommend
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January 2024 by J24
Poor customer service. I have tried this place 3 times and thought I’d try again today 1/7/2024. HUGE MISTAKE! I was being “helped” but then when another customer walked in they stopped “helping” me and directed their attention to them.I will take my business elsewhere more will I recommend this place to anyone.I will say Olivia always did a great job on my pedicure.
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January 2024 by April L
They don’t care about their customers…they rush through the service. Worst pedicure ever…and then stands over you after practically demanding a tip. Ridiculous!!
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January 2024 by Brandee Neiber
If I could do 0 stars I would!! Worst nail experience I have ever had and I've been getting my nails done for 23 years!
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January 2024 by kallie quiros
went today to get my nails done for my birthday. I’ve been going here for four years. I started with nick doing simple SNS and after saying my pointer finger nail was cricked he said “you don’t like it get someone else” Very rude. I had asked for a simple bow on one finger aswell and he said we can’t do it when I have had it done before. City nails is not as good as it use to be. Was also overcharged for simple SNS normally $35 without tip and I added a tip to make nails longer which is $40 they charged $45 and was very rude when I questioned it. Birthday nails are ruined and nothing was done about it
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January 2024 by Erica Daniell
Been going to them for about ten yrs now... Really great
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January 2024 by Gina Blanco
I have had the best experience with. John of any nailtec and I’ve had nails for many many years
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January 2024 by Trish Skinner
Employees are rude and don't listen to what the customers want. I normal don't visit here since I had a friend get bacterial infection in her fingers. That was many months ago so I figured I would give them another chance. BIG MISTAKE
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December 2023 by Melissa Bowdoin
John is the best in the business!!
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December 2023 by K S
It's definitely not worth the prices being charged.
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December 2023 by Dogwood Homestead
I don’t give 5 stars lightly. But Daniel is the best! I have tried multiple different salons in the area and he is by far the best! I make an appt every time because he is loved by many. My nails always look good and he is a master of the ombré technique.
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October 2023 by Erica Thomas
Friendly and great customer service. I always have a great experience going to City nails
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July 2023 by LaRhonda Nicks
I wanted to give the salon a higher rating but after two visits, meh. Not personable. And no manners. I’m on crutches and can’t you at least get the door for me on the way out if you are standing close by? I just felt like another number. There is no loyalty program either, at least they didn’t offer me to sign in or sign up anywhere. I spent $181 dollars not including a tip $20.00 tip. I received a sns fill, pedicure (gel) and my daughter received a manicure, pedicure and eyebrow wax. My fill in experience was, meh nothing to write home about. My determining factor in not going back there relates to integrity and this salons lack of it.My daughter dropped her iPods on the way out of the salon. Less than 5 min later, she returned and they were not in the salon somehow . Someone took my number and told me that they would take a closer look when the Salon closed and call me to let me know whether yay or nay. No one has called me back yet. Spend your $ elsewhere Black gals. If my spend with you is not valued like other dollars, then I can take my black dollars elsewhere.
