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April 2024 by Steph R.
The chicken was extremely salty. We ordered the 16 piece and only got 8, we didn't get our biscuits and the Cole slaw was nasty. This location was not good at all!
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April 2024 by David lehr
Food came out fast everything was hot the drive thru person didn't seem very friendly but then again who is these days times are tuff, will go back
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April 2024 by Denise Warbington
DONT GO TO THIS LOCATION TRYING TO GET THE $10 TUESDAY DEAL BC THEY SAY YOU CAN ONLY GET THE DEAL THROUGH THE APP
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April 2024 by R. Dormevil
They need to shut this place down. There’s no customer service and it’s dull
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March 2024 by Brittany K
The first two times I went to this location this year the food was hittin. Everything was fresh and hot even the biscuits. I used to only go to the location in Grayson GA, but they have recently closed. I was always so skeptical to go to the location in Loganville Ga because it ALWAYS looks so empty. However, after giving it two tries and they were successful I was like “cool…this may be my new spot”. Boy did I jump the gun too fast. I recently went on March 16, 2024 around 6:30pm and ordered a 5 pcs tender combo and a 3 tender pcs combo. Why when I get to my friend’s house, I have the correct 5 pcs combo that I ordered and a 3pc chicken combo with mashed potatoes. I never mentioned anything about mashed potatoes let alone anything other than tenders because these orders were for kids. Also not only was I given something I didn’t order but the food was old. I have worked for fast food before and I know old and refried food. Did I check the bags before I left, no I didn’t should I really have to?? ESPECIALLY since I was the ONLY one in the drive thru. Then on March 23 I decided to try them again. I got the rest of my family chic fil a however. And yet again more old food. My tenders were good this time but my biscuit was old and hard and my fries were refried. I’m wasn’t even going to mention that a time before, they said they didn’t even have any chicken so I left. I mean they sell CHICKEN so why tf were they even open?? I NEVER had these experiences at the Grayson location. It’s starting to look like this is the location that should have closed instead! And sad to say on ALL of these occasions I was the only one in line smh. They need to do better or need a new staff altogether.
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March 2024 by Andrea Jones
My credit card information was stolen. And has been charged over 20 times by the drive through black American African lady. With box braids in her hair. You're going to jail you?
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March 2024 by Andrew Chen
This lady at about 1:10pm 3/13 charged me 10.00$ at the drive thru and didn’t give me a receipt. She’s 100% stealing money. And the chicken was dry af
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March 2024 by Nancy Aguilar
Front guy cashier was great took our order, back workers saw order and said it would be 30 min to the make chicken because she wasn’t going to do it right now and continued to be on her phone, front cashier guy said he would make it for us super nice but back workers did not help him cook he was doing it all by himself, horrible work atmosphere ??♀️
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February 2024 by Sann Scott
Worst KFC in Gwinnett. Food was cold. Caucasian worker threatened to throw my food on the ground when I ordered and collected my food at the drive through. The French fry was missing from my bag and when I told the Caucasian (white) server who handed me my food at the window, she said she will throw my food on the ground. She had a nasty attitude.
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February 2024 by Deneise ‘DawnEast Neciey’ Champion
For years since 2016 I’ve given this location chance after chance after chance to make the food better, the service better and the location aka parking lot better. After just now I would t even give them a 1 star. They know nothing about senior citizens priced items, and what’s most important is the food coming out of this building. It’s always over loaded with Salt! Always extra crunchy no matter what you order. I ordered the chicken sandwich. It’s so salty I could barely get it down my throat! It’s so crunchy hard it’s difficult to chew. They don’t have senior soft drinks don’t know what that is? They only have medium and large size soft drinks that begin at 2.60. Can’t say anything about the young people working there they have not been trained but at least they were nice as they knew how to be. When I asked for the seniors drink….the conversation left something to be desired however not as awful as the food. I don’t know I grew up in Kentucky y’all and I love KFC I know the taste. This is not it what I bet happened to the 11 secret spices clearly this location think they are all SALT! What a waste of time money and money expectations. Be aware do not feed senior citizens this food or anyone with high blood pressure because it’s over loaded with SALT! Don’t k ow what they’ve done with the other 10 secret spices! Buyer be ware.
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February 2024 by B E
Yikes. This place is awful. The employees blantanly disrespected an elderly customer for no reason. Employees cuss and carry on as if they aren't even trying to represent a company. Bathrooms are just as sorry and disgusting as the Employees. The food was old, drink machine was completely flat; This place needs to be shut down all together.
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February 2024 by Michael Kimbro
Terrible, employee where terrible.Never got any foo
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January 2024 by Kdub KG Music
Shut them down and replace with another restaurant that provides quality food, service and professional staff.
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January 2024 by Sis Mitchel
Went to drive-through but was told no drive-through and had to go inside. Are you kidding me with temperatures below freezing? Two weeks ago was told they only had dark meat, which was fine by me, but I received 2 thighs, I wanted mixed. The girls attitude wasn't the most pleasant. Good place to open another restaurant.
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January 2024 by Karen Wash-Griff
The absolute WORST KFC. We visited today, 1/21/24 @11:49am via the drive thru. We ordered the 8pc chicken with two large sides. When asked for fries as one of the sides, the guy said "we don't have fries."When asked if that meant they were out, a rude, feisty, woman of color said ... WE'RE OUT of Fries!" After thanking her for the clarification, I told my husband, "and this is why I dislike this location! They're always rude, out of food and act as if the customers owe them a favor!" I'm really sick of this location and hope another fast food replacement will take over! Ugh