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April 2021 by Larry Watson
Always does right by us. They will be honest and upfront when work does or does not need to be done. We will stay loyal customers as long as we are in the area
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August 2020 by Luisa Golden
Great same day service! Open and up front with their communication and completed my car maintenance properly and in a timely manner. I would absolutely recommend this shop!
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June 2020 by Kelly Jared
I have been a customer for 2 years. Overall the service has been superb. They really care about their customers, it’s not just about money like some auto repair places.
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June 2020 by Vicente Bolton
Friendly staff! thank you for your act of kindness in inspecting my car issue late yesterday at no charge it’s greatly appreciated. Coming again if i have any other issues
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May 2020 by Andrea Swanson
We are new to Georgia and my daughter got into an accident. We didn’t know any good car repair shops. A Google search took us to Phenomenal and based on the reviews, we took a chance. SOOOOO glad we did! They did fantastic work in a timely manner. And they stand by their work. Funny enough, someone hit my daughter’s car a month later, and they were just as good the second time around. Highly recommend!
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January 2020 by BR BR
Jean Nuffort Victome is very deceptive, and cannot be trusted. He sold us a vehicle, knowingly, with major repairs. I should have recorded him, like a friend of mine did. He lacks interaction skills, whereas when you're asking him pertinent questions, he will give you the brush off. From day one he was deceptive when we saw that he had a 2009 sticker on the windshield, of the car, we were interested in. Upon signing the contract, the vehicle model was a different year, 2005. I'd noticed later, that he intentionally put in the wrong odometer reading. Our vehicle was at 174, 000, but he put that it was 173,000. The car was never safe! It's funny how the car doesn't pass the emissions test, and everything that he said he changed, were never changed. How do you give someone a second oil change on a Honda/Acura? It takes synthetic oil which lasts more than 3,000 miles. He only added oil, knowing that the engine had major leaks. Due to these leaks, it caused our engine to lose pressure, in return, stalling the vehicle. Mr. Honest man, gave me a 2 month warranty, which he never honored. On the day of we were towing the vehicle to him, from engine trouble, he was so nasty and rude, to cancel our warranty. He canceled our warranty, because he already knew what was wrong with the car, before he sold it to us. He wanted to play this game thinking that he would get money from me, from him repairing it. HE TOLD ME THAT HE WILL NOT FIX IT FOR FREE. He then lied about giving us an alignment. How can he had given us an alignment, when the vehicle had suspension damage the entire time, and we couldn't get an alignment? Due to his lies, our vehicle is no longer functioning. One thing that I've learned in life is that the quality of your work, represents, the quality of your character. I would rather have my dignity, integrity, and respect, while doing business. If only he could have been honest from day one. You will have more people coming to you, if you're honest and tell them that the vehicle you chose, is in need of major repairs. I cannot sell it to you right now. It's called professional business ethics, to keep your customers coming back. Anybody can say that they have a degree! But for you to gloat about having a car engineer degree, yet you're selling bad cars to your customers. WOW! It's deplorable that you have to LIE, in order to provide for your family. Your business is your brand, and your livelihood. This review is to help others so that they won't be deceived by you. God blessed me with a new car that's dependable.
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July 2019 by H Exil
Service was great and great selection of vehicles
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June 2019 by ngie bae
I found him through google maps and read his reviews, a 5 star, so I had to try him out. If I could I would give a blend of gold/platinum rating more than a 5 star. First of all, he was empathetic to my Financial situation, I got my parts, he explained educatively the parts required for replacement to ensure I do not come back again for another repair for free, something the so called guy I paid to run a diagnostic check never did. His labour cost, affordably stunning, the time frame to complete the job just 3hrs for timing chain/frontal cover replacement. Over 5 diffetent auto centres gave me a bill of 12hrs or more and ridiculous pricing and insisted on getting the parts themselves, for the job. Now here is a guy you surely want repairing your ride. He is brilliant, trustworthy, educative, open, highly professional, great customer service, highly equiped with the right tools, organized,keeps to time, committed, gives you a years warranty....and most importantly, affordable. What more could you ask for? He is simply the go-to-guy for auto repairs.
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February 2019 by The Everyday Muslim Podcast
Vic was professional, courteous, and fair. Great experience.
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January 2019 by Crystal Thompson
Excellent customer service. Very knowledgeable about what was wrong with my vehicle. He was able to diagnose and fix it very quickly.
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September 2018 by Bryant Cooley
These guys are great! Vic was up front, honest and fair priced! Great communication and hard worker. He installed an engine in my 03 Dodge Ram that was from an 06 Durango which I had purchased and somehow made it work! So grateful and my truck runs great. Will definitely be doing future business Vic and have already recommend him to some of my friends.
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September 2018 by Tyler Ashe
Needed a fix to my cooling fan. They had the part, installed it quickly for a good price. Good place, friendly service.
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September 2018 by Jethro Victome
hello everyone, I want to thank all of you for the great reviews that you gave to my Dad. Yes he is a great and honest man.
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February 2018 by Ginger Murphy
Where do I start? I have put off getting my car fixed because of past experiences with mechanics. But I called Phenomenal because of reviews and couldn't be happier. Not only did he fix it, he explained how so that in the future I would know what to do if it did it again. He is very knowledgeable, wants to help and not just take your money, very personable, honest, and a Christian. You can't ask for more than that in a person, and definitely a business! I, nor anyone else in my family will ever go anywhere else for car needs again! A+++
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February 2018 by Robert Wood
Bought a car from them. It was a very pleasant experience. They were upfront with everything and explained each step.
