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November 2023 by Tiffany Eaton
Best experience ever at a thrift store. The owner couldn't have been any more welcoming or kind. Great products at really fair prices!
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November 2023 by Customer Feedbacj
Update: YOU have no power to rebuke me witch!{In response to the store owner after my review: SO NOW YOU WANT TO tell another lie and say this is about borrowing your van.NO ONE IS UPSET OVER-the use of a van from over a year ago lady! This has everything to do with me calling you out about a lie you told! Now you want to come on here like this is something from a year ago. If that were the case, I would have posted about that a year ago. You do not need to run said business lady. Smh, you’re not only a liar but delusional!} Then right after my review, she contacts others to have them write good reviews for her. Notice they were not there until after my review today!!!! Deceitful too! None of these people had anything good to say until I posted THIS!!!!Let me start by saying about a year ago, I started going to this thrift store after being in business and on EBay for eighteen years. I have a great deal of products in my inventory after the pandemic that I have given to so many organizations like Salvation Army and Goodwill, etc., to help others, only due to the abundance!! So, one day, I decided to sow into this local black owned business owner, near me, as well! I get my items at a lower rate from a supplier that I use. I have obtained high end items for the lowest prices. Nothing I sell is “trash” it may not be your taste or the current year but each customer has their own unique style and taste. It depends on your demographics, etc.After addressing something with this owner, she got upset and chose to attack me personally, even spiritually saying things like, I needed to pray and asking me , ARE YOU OK? This all happened after I gave her constructive feedback about her actions, as a business owner !Also, she and I conversed about something last year. She even tried using that against me. But even after this particular encounter,I would still patronize her business and offer her other items. She completely stopped accepting things from me or picking up from me. But would beforehand. So, I also noticed recently while in her store, I overheard her making other arrangements to pick up items from another customer. So, I asked her about it “days later!”Yet, I still made a purchase. She also threw this in my face, as if my little thirteen dollars meant nothing to her, that this doesn’t keep her business up and running. You know sometimes we do not always, say things right away, so today I addressed it. She got so offended. And told me the items I gave her in the past were actually “trash”, anyways. Believe me, people will eventually get mad and show their true colors. She said, that I obviously did not give from my heart etc.,This might be why her store is probably not prosperous. She is unprofessional, passive aggressive and she lacks characteristics that are needed to run a successful business. Then she goes on to tell me how she has to spend so much money etc, to keep her store up and running! Tell me who doesn’t have to spend money to keep a business going especially a brick and mortar. Her hours are very limited and she barely keeps anyone. Yet, when someone makes their donation she has the audacity to criticize them. Well maybe if she stops being greedy and overly pricing her “trash” she could make some money. She also told me she no longer has respect for me, after I read her for attacking me with her potshots and shady remarks! I am also tempted to address her furthermore as a nurse, as she tried to attack me about mental health, just because I had an opinion and feedback as a customer. Why black people do this to one another is beyond me. Then they wonder why we do not patronize their businesses! Don’t get mad at your customers for their opinions and you not making money due to your greed and highly “OVERPRICED ITEMS” her items are higher than Goodwill, so I don’t need your stuff for real, just like you said , she did not need or want my few dollars over a year’s period. And that she barely sold anything I gave her “anyway!”SMH! GOOD, Customer service has gone down the drain these days!
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November 2023 by Natalee Gilchrist
Thelma rose Thirft store is a blessing to our community, the customer service is top-tier! they always greet you with love and respect, just a great environment, I’ve met the owner a couple of times and we always have a pleasant conversation, Monique always mention if you’re looking for a particular item that we doesn’t have at the time, she will be more than happy to try to get the item for you, and once she receive the items in store, she will contact you. the prices are unmatched, i just love it there.
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November 2023 by Michael Wheeler
Great service, pleasant feeling and informative. Prices were priced right. It’s a great feeling when you can go in a store spend money and come out satisfied. I would recommend anyone to stop in and enjoy there search.
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November 2023 by Delroy Tyrell
I’ve had the opportunity of shopping at Thelma Rose’s Thrift store and the customer service, availability of products, services and overall cleanliness of the store was immaculate.Upon entering the store, I was greeted with pleasantries, the owner was so compassionate and caring, she offered her expertise at the most opportune times. I didn’t feel pressured into making any of my purchases, products weren’t overpriced plus, I was also offered additional discounts on already discounted products.I’m whole heartedly recommending Thelma Rose’s Thrift Store, Snellville GA. I absolutely felt valued at this store. Great job!!!!! You’ll be seeing me soon.
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November 2023 by Alfancena Barrett
I went to a nearby shop in the vicinity of Thelma Rose thrift store, I went in the store out of curiosity. I was welcomed warmly by Thelma to browse the store. I have been a regularly customer since. The treasures I found in that store are precious. Thelma has great customer service skills. I have observed with other customers other than myseĺf and she is a natural. Need a hidden treasure, check this store out.
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November 2023 by Zora Neale
Finally was able to acquire a solid, elegant, and affordable dresser. It is a true gem! The owner of this quaint shop that is heavily stacked with some extraordinary finds is absolutely a joy to talk with. Her bubbly personality added to the fun of discovering the unique treasures displayed.
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November 2023 by Shalatta Daniel
This place is completely packed full of awesome finds!!! Everything is priced reasonably and the people that work here and the owner Monique is so kind. If you take your donations anywhere, drive right past Goodwill and come here!!!!!
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November 2023 by Donna Woodards
I visited the store to browse and the owner was very helpful and attentive. I did not find anything but I will be back as there was a nice variety of items.
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February 2023 by Drvpy Kvd
Stores says they open at 10:00 am !!! I come at 10:10 am doors are still locked, no one showed up to open the “business”.
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December 2022 by Petra Stoker
This is definitely my new go to thrift shop!! Got a beautiful tall antique mirror at a very good price. And loved that I got a 10% discount for being a new shopper. They had a decent amount of stuff that was my own personal style
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December 2022 by Keith S.
Had no clue this store was here. Its so nice. Its like a hidden treasure. Ive found so many nice things here at really good prices. I recommend giving this place a look.
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December 2022 by RealJamaicanGyal
I refuse to shop at other thrift stores unless I have no choice. I have bought bags, furniture, knickknacks - Their prices are fair and service is exceptional!
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December 2022 by Eny Lopez
Very rude on the phone. Never at the store and is always close
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October 2022 by MixBreed PopN-Off
Great costumer service. It's definitely a beautiful spirit in this store. I will surely be coming back for more.