Walgreens, a popular pharmacy and retail chain, is known for its friendly and helpful staff, according to customer reviews. The pharmacy employees are described as "very nice and helpful," even when dealing with rude customers or busy situations. One customer had a particularly positive experience with an employee named Tiara, who went "above and beyond" and turned a bad day into a great one. While the store is generally praised for its pleasant and accommodating staff, some customers have expressed frustration with the pharmacy's hours not matching the information provided online or in the app. This has led to inconveniences when customers need their medications urgently. However, the reviews acknowledge that this issue is not the fault of the store employees, who are "clearly doing the best they can" despite potential staffing shortages. Overall, Walgreens appears to provide a positive customer experience, with friendly and helpful staff who strive to assist customers to the best of their abilities, even in challenging situations.
I can't even get this pharmacy to answer the phone. This is just one reason small local pharmacies are better. Walgreens, you, your employees and your phone service, suck. I will avoid you at all cost going forward. .
April 2024
The night pharmacy tech was able to resolve my insurance issue by typing in my phone number instead of member ID
February 2024
Pharmacy customer service is the worst. Guess what if customers stop going there you guys won’t have a job. This lady put me on hold for more than 15 minutes because she’s mad that I did not understand what she was telling me. ?♀️
